Samsung Note 5 Internet Slow (Solution)
Some Samsung Note 5 users have been complaining about the slow Internet speed. This issue of the Internet slow is even happening to some when using apps like Facebook, Snapchat, Instagram, WhatsApp, Twitter and YouTube. Below we’ll explain how you can fix the slow internet problem on the Samsung Galaxy Note 5.
There can be several different reasons that the Samsung Note 5 Internet connection is slow and pages not loading. Before we explain the different ways to fix a weak Internet connection on the Galaxy Note 5, below are some reasons why this problem is occurring on your smartphone.
Common reasons why Samsung Note 5 Internet is being slow:
- Poor signal or low signal strength.
- Poor Wi-Fi network.
- Website is under heavy load or too many users accessing the website.
- Network congestion or too many users of the network.
- Apps running in the background.
- Device memory is low.
- Internet cache is corrupted or full.
- Update the Note 5 firmware.
- Outdated browser software or browser software requires update.
- Exceeded data speed limit or speed reduction is reached.
Any of the reason above can cause for a slow Internet connection on the Samsung Note 5. After you have checked to see what is cause of the problem is behind the weak data connection, and you still can’t figure out how to fix the bad Internet problem, follow the instructions below on how to fix the Samsung Galaxy Note 5 slow Internet issue.
Clear caches on Samsung Note 5
In most cases, the above method will help solve the slow Internet problem on the Galaxy Note 5. But if for some reason the Samsung Note 5 Internet is still slow, completing a “wipe cache partition” should fix this problem. This method deletes no data from the Note 5. All data such as photos, videos and messages are not deleted and will be safe. You can perform the “Wipe Cache Partition“ function in the Android recovery mode. Read this guide to learn how to clear Note 5 phone cache.
Make sure WiFi is turned off on Samsung Note 5
It’s very common that your Note 5 is still connected to a weak WiFi signal, and you should you check to make sure the WiFi disabled or turned OFF. The following will take you to the Wi-Fi settings of the Samsung Note 5:
- Turn on the Note 5.
- Select on Menu.
- Select Settings.
- Select Connections.
- Select Wi-Fi.
- Touch the ON/OFF slider next to Wi-Fi to turn Wi-Fi OFF.
Get Technical Support
For those that have done everything they can to fix the slow Internet connection on the Samsung Note 5, it’s suggested to take the smartphone back to the store or to a shop where it can be physically checked for any damaged. If proven defective by a technician, a replacement unit may be provided for you of it could be repaired.