For those that own a Samsung Galaxy S7 and Galaxy S7 Edge, some have reported that the screen rotation not working on the Galaxy S7 and Galaxy S7 Edge. This also includes the gyroscope or accelerometer stopped working on the Samsung S7 and Galaxy S7 Edge. This issue is happening when the screen rotation is activated and turned on. This means that the Galaxy S7 and Galaxy S7 Edge screen doesn’t rotate even on the Internet page and is stuck in the vertical and won’t go horizontal when the camera is moved.
Other common issues that have been facing the Galaxy S7 and Galaxy S7 Edge is that the default camera is showing everything upside down (ie, inverted) also all the Samsung S7 and Galaxy S7 Edge buttons are upside down. If none of the methods below work, there could be a software bug problem with the current software and it’s suggested to update the S7 and Galaxy S7 Edge to the latest software.
There can be two ways to fix the Samsung Galaxy S7 and Galaxy S7 Edge screen rotation not working, the first recommendation is to hard reset the Galaxy S7 and Galaxy S7 Edge.
An effective method to check if the phone’s gyroscope or accelerometer is functioning by doing a self-test. This will help to see what the real issue is when the Samsung S7 and Galaxy S7 Edge screen won’t rotate. You can do this by pressing the code “*#0*#” (without the quotation marks) on the Galaxy S7 and Galaxy S7 Edge dial pad. Once you are in the service mode screen, tap on “sensors” and do a self-test.
If your wireless carrier disabled the option to access the service screen, then your only recourse here is to reset the phone to its factory defaults. To learn how to factory reset the Samsung Galaxy S7 and Galaxy S7 Edge, read this guide. It’s also recommended to check this issue with your service provider first though as they may know by now that the problem exists and have some solution for you.
Another out-of-the-box tip from some that we don’t suggested doing is hitting the Galaxy S7 and Galaxy S7 Edge with the back of your hand to give your phone a gentle jolt. If you want to take the risk, you may want to do that, just be careful
Again, the most recommended way to fix when the Galaxy S7 and Galaxy S7 Edge screen wont rotate is to complete a hard reset. It’s important to note that doing a Samsung Galaxy S7 and Galaxy S7 Edge hard reset, this process will remove and delete all data, apps, and settings. You should back up your Samsung S7 and Galaxy S7 Edge to prevent any data from being lost. The way to back up data on your Galaxy S7 and Galaxy S7 Edge is by going to Settings > Backup & reset. You can learn how to perform a hard reset on the Samsung S7 and Galaxy S7 Edge with this guide, here.