Screen Went Black On Samsung Galaxy S7
For those that own a Samsung Galaxy S7, you might want to know how to fix when the screen went black on the Galaxy S7. The problem is that the Galaxy S7 buttons light up like normal, but the went black and nothing is showing up. The Galaxy S7 screen won’t turn on at random times for different people, but the common problem is that the screen fails to wake up. There are several different ways to try to solve the Galaxy S7 blank screen issue, follow the instructions below to learn how to fix the Galaxy S7 screen went black issue.
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Boot to Recovery Mode and Wipe Cache Partition
The following steps will get the Samsung Galaxy S7 into Recovery Mode by booting the smartphone:
- Press and hold the Volume Up, Home, and Power buttons at the same time
- After the phone vibrates, let go of the Power button, while still holding the other two buttons until Android System Recovery screen appears.
- Using the “Volume Down” button, highlight “wipe cache partition” and press the Power button to select it.
- After the cache partition is cleared, the Galaxy S7 will reboot automatically
Read this guide for a more detailed explaination on how to clear cache on the Galaxy S7 and Galaxy S7 Edge
Factory Reset Galaxy S7 and Galaxy S7 Edge
If the method above didn’t help you fix the black screen problem on the Galaxy S7 or Galaxy S7 Edge, then you should try to factory reset the smartphone. The following is a guide on how to factory reset the Galaxy S7 and Galaxy S7 Edge. It’s important to note that before you go to factory reset a Galaxy S7, you should back up all files and information to prevent any data from being lost.
Get Technical Support
If none of the methods have worked in trying to get the Samsung Galaxy S7 to turn with the black screen, it’s suggested to take the smartphone back to the store or to a shop where it can be physically checked for any damage. If proven defective by a technician, a replacement unit may be provided for you of it could be repaired.