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Android 6.0 M: How To Fix Back Button Not Working On Note 5

When it comes to using the Samsung Galaxy Note 5 on Android 6.0 Marshmallow, these smartphones have many new features, options and advanced controls.

A common problem with both the Samsung Galaxy Note 5 is that some have reported that the Note 5 back button is not working. These buttons on the Galaxy Note 5 are touch buttons that light up with each tap. These keys lit up when the Galaxy Note 5 is turned on, showing the smartphone is on and functioning. Thus many believe that if the lights are not turned on the Galaxy Note 5 back button that it’s not working. If you have touch keys by the Home button or the return key doesn’t turn on and not working, below we’ll explain how you can fix this problem for those running the Android Marshmallow 6.0 operating system.

For the majority of people that own a Galaxy Note 5, the Touch Key is not broken and is actually working. The reason that these buttons are not working, is because there just disabled and turned OFF. Samsung has a default settings that has these keys turned OFF because the Galaxy Note 5 is in energy saving mode. Follow these step-by-step instructions on how to turn on the Touch Key lights on the Samsung Galaxy Note 5 on Android 6.0 Marshmallow.

How to fix Touch Key light not working on Android 6.0:

  1. Turn on the Galaxy Note 5
  2. Open the Menu page
  3. Go to Settings
  4. Select on “Quick Settings”
  5. Select on “Power Saving”
  6. Go to “Power Saving Mode”
  7. Then go to “Restrict Performance”
  8. Uncheck the box next to “Turn off touch key light”


Now the lighting of the two touch keys on the Galaxy Note 5 will be turned back on.


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David Williams

Mar 24, 2016

I am a true junkie for everything tech. My current arsenal includes an Apple TV, Amazon Fire TV Stick, iPhone Xs, Samsung Galaxy S9, Samsung Chromebook, iMac, and Dell XPS 13.

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