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Why Emojis Is Not Showing On Galaxy S9

The Samsung Galaxy S9 comes with tons of neat functions, which include Emoji feature for users. However, some users complain they can’t see Emojis on their Samsung Galaxy S9. There are two primary aspects you need to consider when using Emoji: the OS you are currently running and the Emojis software that you and your texting partners are using. One of the things you need to do is to make sure that your operating system is up to date before making a conclusion that some of the applications are missing. You can follow the steps below to fix the problem.

Operating System Version

You need to check if other owners of Galaxy S9 are having access to emojis that you don’t have on your smartphone. If so, they might be using the latest OS version, therefore check yours and install the most recent update available:


  1. Go to the “MENU
  2. Enter the general Settings
  3. Tap on More
  4. Now select “System Update”
  5. Click on the “Update Samsung Software”
  6. Then click on Check now


The instruction above will update your Android Version.

Different Software

The person sending you this emoji has software that is not compatible with the Galaxy S9. Like we side earlier, you need specific compatibility between Emojis software before it can “speak the same language” with your text buddies. The only solution left is to tell the other user to use your preferred texting app or Emoji so that it can display on your side.