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How To Fix White Screen on Your Galaxy S8 and S8 Plus Messages App

How To Fix White Screen on Your Galaxy S8 and S8 Plus Messages App

It’s no longer a surprise that the Galaxy S8 and S8 Plus are some of the most scrutinized smartphones. Unfortunately, some issues have crept up that you have come across since its release and one of them is the white screen glitch problem of the messages app.
Some users reported that when they are on the message app chatting for some time and feel like inserting an emoticon but only to discover that everything turns white after that. They don’t see any other responses and cannot type at that moment. Luckily, we have a solution for you.
If you have the Galaxy S8 or S8 Plus and you are currently encountering white screen glitch on your phone messaging app, then continue reading this post, as it will spare you from having to remove the app and continually interrupting your conversations.

Solution 1: Clear the App’s Cache and Data

  1. Go to the Home screen
  2. Open the App menu
  3. Select Settings
  4. Tap on Backup & Reset
  5. Select on Factory Data Reset
  6. Select on Reset Device
  7. If you have the Lock Screen activated, insert your PIN or password
  8. Select on Continue
  9. Select on Delete All and confirm the action

Solution 2: Perform a Factory Reset

This process requires you to access the Android Recovery mode and delicate because you could lose everything on your Galaxy S8 or S8 plus. It includes all your photos, videos, contacts, and messages. All the valuable data from your smartphone could vanish if you don’t have a backup in place. Therefore, we recommend you to create a stable backup in advance before you perform this operation. Read this guide to know how to do a factory reset on the Galaxy S8 and S8 Plus.

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Desmond Andrada

Feb 7, 2018

506 Articles Published

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