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YouTube isn’t just an app on your phone. For millions of viewers, YouTube is primetime TV, and your account’s subscription list is the TV guide.
Not being able to watch a YouTube video can be a frustrating experience, especially when your favorite creator just uploaded a new video. Unfortunately, the solution varies from device to device, and is often far from obvious. If you’re struggling to fix the issue, we’re here to help.
In this article, we’ll explain how to fix YouTube videos that aren’t playing on different browsers, TVs, and mobile devices. Plus, you’ll find answers to the most common questions related to the problem.
If you’re using Chrome, chances are the problem is down to JavaScript not being enabled. Try fixing the issue by following the steps below:
Sometimes issues are caused by an old version of Chrome. To update your browser, follow these instructions:
If you can’t find “Update Google Chrome”, this means you’re on the latest version.
If you’re using Safari, you might have to update your browser. To do that, install the latest version of macOS. Follow the steps below:
If your macOS is up to date but YouTube videos still aren’t playing, you might have to disable plugins in Safari.
If you’re using the YouTube mobile app for iPhone, make sure that both your device and the app are updated to the latest versions. Here’s how to do it:
If the YouTube app isn’t working on your Android, make sure you have installed the latest updates first. If this doesn’t help, you might have to clear the Google Play and YouTube cache. Follow the instructions below:
In the unlikely event of YouTube videos not playing after clearing the app cache, try refreshing your Google Play account. This is an extreme measure that will delete your profile information but won’t remove your Gmail address.
If you’re trying to play YouTube videos on Sony Android TV models, you may have to initialize the YouTube app:
For Samsung Smart TVs, the steps only slightly different from that for Sony TVs. To clear the YouTube cache on your Smart TV, do the following:
If clearing cache didn’t help, make sure your YouTube app is updated to the latest version:
If you’ve exhausted every option to fix YouTube videos not playing, you may find the solution to the problem in the section below.
Sometimes YouTube videos fail to play if the time and date settings of your device or browser are incorrect. To fix this issue, navigate to the date and time settings and enable the “Automatic date & time” option. Another common reason is issues with Internet connection. Check a different website or app to see if it works. If not, check your connection settings or reset your router.
At the end of last year, Adobe Flash Player stopped supporting content. You may see reminder notifications from Adobe to uninstall the app. If you don’t get notifications, uninstall the player by following the instructions for Windows or Mac.
If you’ve updated your browser and disabled plugins, but YouTube still doesn’t work, you may have to check the Disk Utilities and repair disk permissions. To do that, navigate to Utilities, then to Disk Utility. Choose a disk and select “First Aid”, then “Repair Disk Permissions”. You may also have to check Safari permissions.
Hopefully, YouTube videos are now playing on your device. Make sure to regularly clear your app cache and watch out for system updates to prevent such issues from arising. You can also enable automatic updates to make your life easier.
Have you experienced different issues related to YouTube videos not playing? How did you fix them? Share your experiences in the comments section below.
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Feb 15, 2021
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