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How to Recover Your PIN or Password on the Samsung Galaxy J7

Posted by Robert Hayes on May 26, 2019
Samsung Galaxy J7

Every smartphone owner has to set a password or PIN code on their phone as a security feature. This is a really powerful way to protect your phone and the data on it from being taken by thieves or by someone who finds the phone you dropped on the train. Today we keep all kinds of sensitive data on our phones, and even use them to pay for things – the last thing you want is for someone who has grabbed your phone to be able to run up bills in your name!

That’s why passwords, PIN codes, and fingerprint scans are a critical layer of security for your Samsung Galaxy J7 phone. Having that layer of security prevents casual thieves or passers-by from taking advantage of your information and stealing your identity. Unfortunately, this very security can cause you major problems in the event that you forget what your password or PIN code are. Without the PIN code, all you can do is make an emergency call on the phone – other than that, it’s a paperweight.

A very expensive paperweight.

Recent changes to security lockouts have made some of the ways that you could historically use to recover your phone information non-viable. There used to be a couple of different methods for regaining access to your phone after losing the PIN code, but those methods no longer work. However, I will explain those methods here anyway, because it’s worth trying them – things do change and perhaps the methods will start working again in between updates of this article. If these methods don’t work, then your only real resort to getting locked out of your phone is to do a hard factory reset. That unfortunately means losing all your data and files.

Samsung J7 Reset Password With Samsung Find My Mobile

You used to have the option of using Samsung’s Find My Mobile (Find My Android) feature. This worked by letting you use the “Remote Controls” feature on your Samsung J7 which allowed you to temporarily reset the password and bypass the lock screen on the J7.

  1. Make sure your Galaxy J7 is registered with Samsung
  2. Use the Find My Mobile service to temporary reset the password
  3. Bypass the lock screen using the new temporary password
  4. Set a new password

Samsung J7 Password Reset With Google Find My Device

Similarly, another former solution for resetting your Galaxy J7 password was Google Find My Device. When using Find My Device to reset the password, all you needed to do was activate the “Lock” feature. The “Lock” feature on Find My Device allowed you to get the J7 password to reset.

  1. Go to Find My Device from a computer
  2. Find your J7 on the screen
  3. Enable the “Lock & Erase” feature
  4. Then follow the given steps on the page that will pop up to lock your phone
  5. Set a temporary password
  6. Enter the temporary password on your J7
  7. Create a new password

Samsung J7 Reset Password With Factory Reset

The remaining method has the virtue of actually working, but unless you have your phone backed up, you will lose all your data and files.

  1. Turn off your Galaxy J7
  2. Press and hold the Volume up button, the Home button, and the Power button at the same time until you see the Android icon
  3. Using the Volume down, scroll to wipe data/factory reset option and press the Power button to select it
  4. Using the Volume down, scroll and highlight Yes – delete all user data then press the Power button to select it
  5. When the J7 restarts, everything will be wiped and will be ready to set up again

Read this guide to learn an alternative method to factory reset the Samsung J7. It’s important to note that before you go do a factory reset on the Samsung J7, you should have a backup of all your files and information to prevent losing data.

Having other issues with your Galaxy J7? We have some resources to help you out.

Here’s a guide to what to do if the Home button on your J7 won’t work.

We’ve got a tutorial on how to fix it if your Galaxy J7 keyboard won’t come up.

Need to get more performance out of your phone? Learn how to turn off background apps on your J7.

In the dark? You can turn your Galaxy J7 into a flashlight.

If you’re having Bluetooth issues, see our guide to fixing Bluetooth problems on your J7.

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