Front Camera Issue On Galaxy S9 And Galaxy S9 Plus – Solved

The Samsung Galaxy S9 and Samsung Galaxy S9 Plus are known for many things. But if there’s something that it’s known best for, its camera specifications and camera configuration. It is provided with a powerful rear camera and supported by a performant 5-megapixel front camera. The Samsung Galaxy S9 and Samsung Galaxy S9 Plus definitely deserve its spot in today’s market.

Though its cameras provide superb photographs, they bump into technical issues as well.

Some Samsung Galaxy S9 and Samsung Galaxy S9 Plus users complain about seeing nothing on the live camera view screen whenever they switch from rear camera to front camera. If you’re experiencing the same thing, then you may be facing a software error or a hardware dysfunction.

If the cause of the problem is in the hardware, then you will have to take your Samsung Galaxy S9 and Samsung Galaxy S9 Plus to an authorized service dealer. But before going for that pricey route, check first if the error is caused by a software problem. With these simple steps, you will know if it was a software issue and you will be able to solve your problem.

How to Fix the Front Camera Issue on Galaxy S9 And Galaxy S9 Plus

  1. First, you have to go to your Home Screen
  2. Select the Phone application
  3. Open your Dialer window
  4. Dial #0*#
  5. Your phone will direct you to the phone’s Service menu
  6. From the list of tiles provided, each one showing a particular hardware test, choose the one called “Front cam”
  7. Once you select this, your phone will test the health of your front camera

If you can see images through the live camera view, then you’re facing a software problem or there is an issue with your camera application. If, however, you cannot see anything, then it’s time for you to take your phone to an authorized service dealer.

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