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Galaxy S9 or S9+ Plus Camera Not Working Solution

Galaxy S9 or S9+ Plus Camera Not Working Solution

The camera is one of the best parts of having a smartphone. With a camera, you’ll be able to record and take a shot at the good memories you have each day. This is very helpful for us in any way, but what if one day it just stopped working?
The Samsung Galaxy S9 and S9+ are known to have the best smartphone camera this 2018 but no matter how good this phone is, it can still face some issue and one of the reported issues is that the camera has stopped working. If you just have recently purchased the Samsung Galaxy S9 and S9+, the best solution you can do is to bring it to an authorized service from the store you purchased it from and just let the specialists do their jobs. This solution is for those people who can possibly wait for a long time and is willing to pay for it.

Fixes You Can Do Yourself

But if you think that it’s just a waste of time and money to do nothing if you the see the error on your camera app that says, “Warning! Camera error”, we’ll give you some first aid or a little troubleshooting that you can do on your own. This would probably save up more time.
Here are some of the solutions for you to try. Since we cannot be sure if the issue is the hardware or if it’s just a software bug, you can try out these possible fixes for the camera issue of your Samsung Galaxy S9 and S9+:

Restart The Samsung Galaxy S9 And S9+

Most of the time, this kind of issue is caused by the Android software and not the camera itself. The first troubleshoot you can do to prove this issue is by restarting the Samsung Galaxy S9 and S9+. Just switch it off and let it sit for a couple of seconds. Then turn it back on and launch the camera app to see if the error message still exists. Since the characterized system files have been reloaded after a restart, the error should now be gone. If not, continue to the next solution. Once the system files are reloaded, the error will go away. If not, keep reading.

Reset The Camera App

If restarting the Samsung Galaxy S9 and S9+ didn’t work, perhaps resetting the built-in Camera app will do. Follow this guide below to know how to access the Android Application Manager to restart the Camera of your Galaxy S9:

  1. Switch on your Samsung Galaxy S9 and S9+
  2. Swipe your finger down from the top of the screen to show the Notification bar
  3. Then tap on the Settings icon
  4. Select Applications
  5. Then select the Application Managers
  6. Choose All Apps from the drop-down menu
  7. Identify the Camera app on the newly opened list
  8. Select the Camera app and wait until you see a new window that shows all the information of the Camera app
  9. Then select the following buttons, in this precise order:
    1. Force Stop
    2. Tap on Storage and select Clear cache
    3. Select Clear Data
  10. Then wait until it starts to restart

After restarting the camera app, the bug should now be solved so you can start taking photos and videos. Resetting the camera app means you also did a reset on the resolution, the flash mode, and all the other settings that are included in the app. If you still experience the same situation, continue reading.

Check The Camera Module

Checking the camera module is just a simple test that includes accessing the setting. After you find out what’s in there, you now have a clue for what you’ll need to do next. But for now, follow the step-by-step guide below:

  1. Switch on your Samsung Galaxy S9 and S9+
  2. Then launch the Service menu
  3. Press the button which is labeled as Mega Cam
  4. A new window will show app where you can see the camera image if the camera module is functional
  5. If you can’t see any image on the display, the camera is broken
  6. You will need to continue with the troubleshooting if there’s an image

If the error message still shows up and it’s annoying the hell out of you, your last option is to perform a factory reset. And if it still does not fix the issue, your last resort is to really bring it back to the store where you purchased your Samsung Galaxy S9 and S9+ from since it is still covered by warranty. But if it void, you will have to go to an authorized service and pay for it.

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Jenny Compton

Mar 8, 2018

84 Articles Published