If you own a Google Pixel or Pixel XL, you may have run into a problem in which your smartphone keeps rebooting. Sometimes your Pixel or Pixel XL might start suddenly rebooting several times in succession without any warning or indication of why. In this article, I will present a brief tutorial on some possible causes for this problem, and walk you through a few procedures to hopefully troubleshoot and fix the issue.
If your Google Pixel or Pixel XL is under warranty and the phone develops this problem, then having the warranty will save you some money if something is actually wrong with the phone. If you’re still under warranty, having the phone checked out by Google Support is a good idea if you have a Pixel or Pixel XL that keeps rebooting, shutting off, or freezing.
One possible cause of the issue is that a new app has been installed and it causes the Pixel or Pixel XL to crash repeatedly, forcing the phone to reboot itself. Another possibility is a defective battery. A bad firmware update can also be the cause of continued reboots. The following are two ways to fix a Google Pixel or Pixel XL that keeps restarting.
Factory Reset the Google Pixel or Pixel XL
A common reason that the Pixel or Pixel XL keeps restarting or rebooting itself is because of a new firmware update has been installed. In this situation, we recommend performing a factory reset on the Google Pixel or Pixel XL.
Before you go to factory reset the Pixel or Pixel XL to help fix the resetting problem, it’s important to remember to back up all of your data on the Google Pixel or Pixel XL. The reason for this is that when you complete a Pixel or Pixel XL factory reset everything on the Pixel or Pixel XL will be deleted. You don’t want to fix the problem just to realize you’ve accidentally lost every you had on the phone, so back it up.
Boot Into Safe Mode and Remove Applications
For those that don’t know what Safe Mode is, it’s a different mode that only runs programs necessary for the OS of the Pixel or Pixel XL, so any apps or programs that might have been causing it to keep restarting won’t be running. When the Pixel or Pixel XL is in Safe Mode, it allows users to securely uninstall applications and remove bugs. In addition, you can use Safe Mode if any installed apps no longer work, but for now the big concern is if the Google Pixel or Pixel XL keeps restarting.
Power off the Google Pixel or Pixel XL completely, and then keep the power button pressed to reboot the smartphone. Once the screen is activated and displays the Google logo, immediately hold the volume down button at the same time. Keep it pressed until the phone queries you for the PIN. At the bottom left you should now find a field with “Safe Mode.” Once the Google Pixel or Pixel XL is in Safe Mode, you can remove whatever app or apps you think might be causing the problem.