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How To Clear Cache On Galaxy J7

Posted by RecomHub on January 8, 2019

When smartphones like your Samsung Galaxy J7 start developing issues, most of the time the problem is not actually with the phone itself, it’s with some of the software. This can be either the Android operating system on the phone, or more commonly, an issue with apps that have been installed on the phone. A simple and effective way of dealing with software conflicts like this is to reset the phone’s cache. In this article, I will show you how to clear the cache on your Galaxy J7 smartphone.

What is the cache and what does it do?

First, it’s important to to know what cache is and why should clear it on your Galaxy smartphone. Cache is a type of memory in your phone where the operating system and apps store information they use to do their jobs. The Samsung Galaxy J7 has two different types of cache. The first is the app cache and the other is system cache. All the apps on the Galaxy J7 have their own cache. This cache allows for the temporary data to be stored for better help when switching between apps. The system cache on the Galaxy J7 does the same thing, but for the Android software instead of each individual app. When there are issues with apps crashing or freezing, it’s often caused by conflicting information within the cache files, and so clearing them out can give you a fresh start and make everything work again.

How to clear the app cache on the Galaxy J7

For problems that are just happening on one specific app, it’s best to first try to clear the app cache. You can clear the app cache by following these instructions:

  1. Turn on your Galaxy J7
  2. Go to Settings > App Manager
  3. Select the app you want to clear the cache for
  4. After you’ve selected the app, look for the app info screen
  5. Select Clear Cache

If you want to clear the app cache for all apps:

  1. Settings > Storage
  2. Select Cached Data to clear all app caches simultaneously

Don’t select Clear Data unless you want to lose all the information that app stores, like your user name, passwords, game progress, preferences, settings and so on.

What to do when clearing the app cache doesn’t help

If you cleared the cache of the individual apps but you still are experiencing problems with your Galaxy J7, the next step is to uninstall the troublesome app and reboot the device. If rebooting the device doesn’t help, then it’s suggested that you perform a system cache wipe, also known as clearing the cache partition on the Galaxy J7.

How to clear the system cache on the Galaxy J7

  1. Turn the Galaxy J7 off
  2. Press and hold the Volume Up, Power and Home buttons at the same time until the Android logo shows up and the phone vibrates
  3. Then let go of the Power button and continue to hold the other buttons
  4. Use the volume buttons to scroll down to highlight Wipe Cache Partition
  5. Press the Power button
  6. Scroll down to Yes and press the Power button
  7. Scroll to Reboot System Now and press Power
  8. Your Galaxy J7 will reboot with a cleared system cache

If after all these steps, the problem persists, then the step of last resort is to factory reset the Galaxy J7.

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