How To Fix Call Problems On Galaxy S8 And Galaxy S8 Plus
Many users have reported that they have problems with Galaxy S8 and Galaxy S8 Plus on calls. Sometimes calls do not go through and it is important to note and fix this immediately. It is embarrassing for the Smartphone to drop a call in the middle of a conversation. This could be a network problem that does not involve the phone as such.
Check Galaxy S8 and Galaxy S8 Plus Signal bar
When you encounter problems with calls you must first check on the signal and if it turns out that there is no signal, you have to perform the resetting process on the Galaxy S8 and Galaxy S8 Plus. This will help you solve the problem. Follow this link on how to reboot your Galaxy S8 or Galaxy S8 Plus to help you catch up on how to reboot your Smartphone.
Verify if the Airplane mode is disabled
When the Galaxy S8 and Galaxy S8 Plus is on the flight mode, you will have problems in making and receiving calls. When the flight mode is switched on, all the wireless connections are switched off automatically. To verify this, make sure that the Galaxy S8 Plus is turned on then you pull down the notification bar then select the settings. Select the flight mode and tap to switch it off after confirmation that it is enabled.
Change the Galaxy S8 and Galaxy S8 Plus Network Mode
Sometimes the above-mentioned techniques don’t work and you can always try to change the network mode of the Galaxy S8 Plus because it could be working on a particular network only. Follow the steps below to fix this problem:
- Turn on the phone and from the top swipe downwards to open up the menu of the Galaxy S8.
- Pick settings and select mobile networks and go to the network mode
- Now tap on the options for either GSM or WCDMA.
Substantiate if there’s outage in your region
Another cause that you could be having problems with making and receiving calls on the Galaxy S8 or Galaxy S8 Plus is because of an outage in your region. This could be the most obvious explanation behind your problem. Sometimes, cellular service will go away for maintenance reasons and you need to wait until the network is back up or brought back by the providers or even their servers are not well functional, but this is always communicated.
Confirm your account status
It is imperative to confirm your account is active. This is because if your wireless account is not operational, you can’t make or receive calls. So make sure that you confirm with your wireless providers like Verizon, AT&T, Sprint or T-Mobile to make sure all your bills have been settled. If your bills do not have arrears, then your wireless provider will confirm to you if there’s a problem with their system.
Search networks automatically
To solve the Galaxy S8 or Galaxy S8 Plus phone call hick ups is by changing the settings on your device to search for networks automatically. Sometimes when you go out of a phones range, the connection gets lost and you need to automatically find a newly available network.
Turn on your Galaxy S8 or Galaxy S8 Plus and on the top of the screen, use your finger to slide down your to display the menu. On the menu, select on settings and go to the mobile networks. Select Network operators and your Galaxy S8 and Galaxy S8 Plus will be able to search for any available networks within its range.