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How To Fix Galaxy S8 And Galaxy S8 Plus Black Screen Problem

This is a problem that has been reported by many users of the Galaxy S8 Plus. The other buttons will light up but the screen will remain black and fails to wake up. To solve this issue of the blank screen on the Galaxy S8 Plus, here is a short step-by-step instruction on how to solve the problem.


Boot to recovery mode and Clear the Cache

To make the Galaxy S8 Plus to the recovery mode with an aim to solve the black screen problem below is a guide to facilitate your understanding on how to complete it successfully.

  1. Get your phone into Recovery Mode.
  2. Release the power button when the phone vibrates and thereafter do not leave the two but held in the beginning. Release the two buttons when the Android system recovery screen appears at once.
  3. To highlight the “clear cache partition” you will use the volume up key and select it by pressing the “power” button. The Galaxy S8 and Galaxy S8 Plus will be able to reboot automatically by it when the clear cache process is finished, for more information, read a full guide on how to clear cache on the Galaxy S8 and Galaxy S8 Plus.


Factory Reset Galaxy S8 Plus

To fix the problem when a Galaxy S8 Plus screen does not wake up or the black screen problem is to restore the smartphone to the factory setting. It is one of the wise methods that can assist with the hitch and make the Galaxy S8 work as expected. It is very simple and also you can do this by reading this guide on how to factory reset the Galaxy S8 and Galaxy S8 Plus It is critical to note that your vital information will be lost after factory reset is done, you are advised to perform a backup.


Get Technician support

If the above-listed solutions do not work in getting rid of the Galaxy S8 Plus black screen problem you have to return the phone back to the shop where you bought it for further advice because it could be damaged. They are also in the best position to give solutions and more especially if the device is still under a valid warranty. They will either replace the phone or repair it. To this far you have mastered how to solve the black screen problem on the Galaxy S8 Plus.

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David Williams

Apr 1, 2017

I am a true junkie for everything tech. My current arsenal includes an Apple TV, Amazon Fire TV Stick, iPhone Xs, Samsung Galaxy S9, Samsung Chromebook, iMac, and Dell XPS 13.

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