How To Fix Galaxy S8 Freezing And Crashing
Owners of the new Samsung Galaxy S8 and S8 Plus claim that the smartphone has a tendency to crash and freeze when used to operate a variety of apps simultaneously.
Below we have put together a collection of instructions that may prove effective in fixing your Galaxy S8 or Galaxy S8 Plus crash issues.
The Galaxy S8 can freeze for a number of different reasons. Before you try to any of the solutions below, we suggest that you first update your Galaxy S8 with the latest software update available. If the issues continue after the update, you can then read this guide for some further ideas on how to amend the problem. We hope they help!
Delete the apps that seem to be causing the crash
There are a lot of apps that can be downloaded from the Google Play Store that tend to make the Galaxy S8 crash.
It’s a good idea to have a quick read of the reviews of apps before downloading them. Keep you eyes open for people commenting on how individual apps behave on their Galaxy S8 or Galaxy S8 Plus.
Samsung isn’t able or responsible to make amendments or changes to third-party apps. If an app seems to malfunction on your device, only the developer of that particular app has the capability to make corrections.
Apps that are not maintained and updated regularly will likely fail and misbehave at some point. So if you have apps on your S8 that seem to be neglected and haven’t been updated for some time, these are the apps you should be thinking about deleting.
Read this guide for clear instructions on how to remove and delete apps on the Galaxy S8 and Galaxy S8 Plus.
Another common issue is memory glitches. Users have reported that leaving the of phone off and idle for days at a time can tend to bring on random freezing and crashing when it is turned back on and used normally.
The first thing you should do if you suffer random crashes of this nature, is to try turning your S8 off and then back on again. If this doesn’t solve the problem, you can then try these following steps.
- Turn on your smartphone.
- Tap on Apps.
- Go to Manage Applications.
- Find the app that you think is causing the issue.
- Then Select Clear Data and Clear Cache.
Reset to Factory Settings
If your problem persists you can consider resetting your Galaxy S8 to factory settings. This option will remove all of the apps, data and Google settings from your phone. So be sure to backup all of the files and photos you want saved before running this complete format of your device. Read this guide on how to factory reset the Galaxy S8 and Galaxy S8 Plus.
Crashing from lack of memory
It is possible for crashes to occur because you don’t have sufficient memory left on your S8 for the device to functional smoothly and at optimum processing speed.
You can try uninstalling any unused apps or those that you deem unnecessary to keep. You can also delete media files to free up internal memory.