How To Fix HTC One A9 Turns OFF Randomly
The HTC One A9 Aero has been called one of the best smartphones of 2015. But one issue that some HTC One A9 owners face is the HTC One A9 turns off randomly for no reason at all.
This issue that the HTC One A9 randomly shuts off and randomly restarts is not normal for this smartphone. Below we’ll explain how you can fix the HTC One A9 from turning off and restarting randomly.
Factory Reset HTC One A9
The first method you should try to fix the HTC One M9 that randomly keeps turning off is to factory reset the smartphone. The following is a guide on how to factory reset the HTC One A9. It’s important to note that before you go to factory reset a HTC One M9, you should back up all files and information to prevent any data from being lost.
Clear cache on HTC One A9
After you factory reset the HTC One A9, it’s recommended to wipe the cache partition of the smartphone (Learn how to clear the HTC One A9 cache). Turn the HTC One A9 off and then press and hold the Power, Volume up, and Home buttons together. After the HTC logo appears with a blue recovery text at the top, let go. In the Recovery menu you can use the Volume down button to scroll and highlight wipe cache partition then press Power to select it. When it’s done use the Volume buttons to highlight reboot system now and Power to select it.
If none of the above methods have worked, it’s recommend to check to see if your HTC One A9 is still under warranty. The reason for this is because there could be serious issues with the smartphone and if the HTC One A9 is still under warranty, it can be replaced which will fix your problems.