How To Fix Huawei P9 Turns OFF Randomly
The Huawei P9 has been called one of the best smartphones of 2016. But one issue that some Huawei P9 owners face is the Huawei P9 turns off randomly for no reason at all.
This issue that the Huawei P9 randomly shuts off and randomly restarts is not normal for this smartphone. Below we’ll explain how you can fix the Huawei P9 from turning off and restarting randomly.
Factory Reset Huawei P9
The first method you should try to fix the Huawei P9 that randomly keeps turning off is to factory reset the smartphone. The following is a guide on how to factory reset the Huawei P9. It’s important to note that before you go to factory reset a Huawei P9, you should back up all files and information to prevent any data from being lost.
Clear cache on Huawei P9
After you factory reset the Huawei P9, it’s recommended to wipe the cache partition of the smartphone (Learn how to clear the Huawei P9 cache). Turn the Huawei P9 off and then press and hold the Power, Volume up, and Home buttons together. After the Huawei logo appears with a blue recovery text at the top, let go. In the Recovery menu you can use the Volume down button to scroll and highlight wipe cache partition then press Power to select it. When it’s done use the Volume buttons to highlight reboot system now and Power to select it.
If none of the above methods have worked, it’s recommend to check to see if your Huawei P9 is still under warranty. The reason for this is because there could be serious issues with the smartphone and if the Huawei P9 is still under warranty, it can be replaced which will fix your problems.