How to Fix Screen Keeps Freezing On Galaxy S9 And Galaxy S9 Plus
The Galaxy S9 & Galaxy S9 Plus is the latest flagship Smartphone from Samsung, and it’s been getting a warm reception. However, it is not flawless, and some owners have started complaining about their devices freezing. Some users say the phone screen unexpectedly switches off in the middle of a function. This has happened several times while other says the phone slow down while trying to multitask or lags when watching videos. In this article, RecomHub will teach you how to fix Samsung Galaxy S9, and Galaxy S9 Plus is lagging or freezing problem while watching videos or doing something.
Check Your Installed Apps
There could be some applications causing the freezing problem on your smartphone. It is best to boot your Galaxy S9 or Galaxy S9 Plus into Safe Mode and figure out if the issue lingers. The Safe Mode has limited running mode services and functions. After booting your phone to safe mode, third-party apps that usually run on your device will no longer be active. To boot your Samsung Galaxy S9 and Galaxy S9 Plus into Safe Mode:
- Switch off the smartphone
- Press and hold the Power button
- Continue pressing until you see the text “Samsung Galaxy S8” on the screen
- Let go the Power key
- Select and hold the Volume Down button
- Hold it until the device complete rebooting
- Let go of the button when the “Safe Mode” option is displayed on your screen
If your phone works perfect in this mode, no freeze, lag or shut down manifests, then you can suspect one of those third-party apps were causing the problem. You have to look for it by checking on the apps you just downloaded. From there, you can work your way down the list until you figure it out.
Check on the System Cache
One of the best ways to solve lagging or freezing problem on the Samsung Galaxy S9 and Galaxy S9 Plus is to clear the clear of your smartphone. For people who do not know how to remove the cache, here is a step that you need to follow:
- Turn off your phone
- Press and hold the home button, volume up button, and the power button together
- Release the power button after the device vibrates
- Continue pressing the Home and the Volume Up buttons until you see the Android recovery screen
- You can now start surfing through a list of options once you have entered the Recovery Mode
- You can scroll down and highlight whatever you need using the Volume Down button and initiate the process once you have highlighted it using the Power button.
- Enable the Wipe Cache Partition
- Wait until the process finishes and then Reboot System Now
Your Samsung Galaxy S9 or Galaxy S9 Plus will run in the normal mode with a fresh system cache when the smartphone restarts. We hope that this will stop your phone from freezing, lagging, or slowing down.
Factory Reset Your Galaxy S9
Factory resetting your Samsung Galaxy S9 or Galaxy S9 Plus is the only option left if the above procedures did not work to solve the problem. It’s recommended you backup all your data and file before you perform a factory because this process will get rid of everything you have personalized and added to your phone from the moment you launch the phone. There are two alternatives on how to factory reset your Galaxy S9 and Galaxy S9 Plus. You can do it using the Recovery Mode or from the phone’s menus.
Factory Reset From Recovery Mode
- Turn off your phone
- Press and hold the Power, Volume Up, and Home buttons
- Immediately the device vibrates, release the Power button but do not leave the two other buttons
- Release the two other buttons when the Android Recovery Screen appears
- Highlight Factory Reset using the Volume button
- Use the Power button to select it
- Wait for the factory reset completes and use the Volume key to highlight the option “Reboot System Now.”
- The phone will reboot to factory set status
Factory Reset From Menus
- Turn on your phone
- Navigate to the Home screen
- Swipe down the Notification shade
- Tap on Settings
- Browse to find the “Backup” and “Reset.”
- Hit on the Factory data reset option