How To Reset Password On Samsung Galaxy J7 When Locked Out

Over the past few years, flagship phones have gotten really good. Top-end Android phones like the Google Pixel 3, HTC U11, and Moto Z2 Force have offered users fast experiences, great cameras, pixel-dense displays, and even advanced features like waterproofing and so much more. Unfortunately, with these premium phones come premium prices. Not everyone wants—or needs—to spend more than $700 on a device like the Galaxy S9 or LG V30, or even $500 on a great mid-range Android phone like the OnePlus 6T or the Pixel 3A XL. These are great phones, no doubt, but for a lot of consumers, they’re just too expensive for what you want or need in a phone. There’s no reason to overpay for design, super high resolution screens, or top-end processors if all you’re looking for is a phone to get you through the day with a full battery, to read email and skim through news, text and place some phone calls, and take a couple pictures.

The Samsung Galaxy J7 happens to be one of those phones, whether you have the older model or the newer 2018 version. With a fast processor, a sharp AMOLED display perfect for watching movies or reading on the go, and all day battery life it’s easy to see why the Galaxy J7 is such a popular budget device with our readers.

Of course, the Galaxy J7 isn’t immune to user errors, and that includes forgetting the password to your device. If you need to reset the password on your Galaxy J7, unfortunately, it’s a bit tougher than you might think. For those that don’t have their Samsung Galaxy backed up, we’ve compiled a couple different ways to reset the password on the Galaxy J7 when locked out without having to lose data or files. The following is a guide that will teach you two different ways how to reset the lock screen password on the Galaxy J7 when you get locked out.

Resetting Password with Samsung’s Find My Mobile

You used to have the option of using Samsung’s Find My Mobile (Find My Android) feature. This worked by letting you use the “Remote Controls” feature on your Samsung J7 which allowed you to temporarily reset the password and bypass the lock screen on the J7.

  1. Make sure your Galaxy J7 is registered with Samsung
  2. Use the Find My Mobile service to temporary reset the password
  3. Bypass the lock screen using the new temporary password
  4. Set a new password

However, some users have reported that this no longer works on their devices, so your mileage may vary on this one.

Password Reset with Google’s Find My Device

Similarly, another solution that has worked in recent years for resetting your Galaxy J7 password was Google Find My Device. When using Find My Device to reset the password, all you needed to do was activate the “Lock” feature. The “Lock” feature on Find My Device allowed you to get the J7 password to reset.

  1. Go to Find My Device from a computer
  2. Find your J7 on the screen
  3. Enable the “Lock & Erase” feature
  4. Then follow the given steps on the page that will pop up to lock your phone
  5. Set a temporary password
  6. Enter the temporary password on your J7
  7. Create a new password

Like the Find My Mobile solution above, Find My Device has been shown to not always be a reliable solution to unlocking your device, and as such, we suggest most users rely on our factory reset option listed below.

Factory Reset

The remaining method has the virtue of actually working, but unless you have your phone backed up, you will lose all your data and files.

  1. Plug your phone into a charger and let it sit for a couple hours. This should allow your device to backup to Google Drive. You may also want to let it sit overnight.
  2. Turn off your Galaxy J7
  3. Press and hold the Volume up button, the Home button, and the Power button at the same time until you see the Android icon
  4. Using the Volume down, scroll to wipe data/factory reset option and press the Power button to select it
  5. Using the Volume down, scroll and highlight Yes – delete all user data then press the Power button to select it
  6. When the J7 restarts, everything will be wiped and will be ready to set up again

Read this guide to learn an alternative method to factory reset the Samsung J7. It’s important to note that before you go do a factory reset on the Samsung J7, you should have a backup of all your files and information to prevent losing data.

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