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LG G5 Dead Screen (Solution)

LG G5 Dead Screen (Solution)

For those that own a LG G5 you may be dealing with a dead screen when the LG G5 has been turned on. Even though the LG G5 buttons light up and work like normal, the screen remains black and looks dead. The LG G5 screen won’t turn on at random times for different people, but the common issue is that the screen fails to turn on and wake up, thus having a dead screen. There are several different ways to try to solve the LG G5 dead screen problem. If you follow the instructions below, you can learn how to fix the LG G5 dead screen not turning on issue.
Factory Reset LG G5
One method to help you fix the dead screen problem on the LG G5, is to factory reset the smartphone. The following is a guide on how to factory reset the LG G5. It’s important to note that before you go to factory reset a LG G5, you should back up all files and information to prevent any data from being lost.
Boot to Recovery Mode and Wipe Cache Partition

The following steps will get the LG G5 into Recovery Mode by booting the smartphone:
  1. Press and hold the Volume Up, Home, and Power buttons at the same time
  2. After the phone vibrates, let go of the Power button, while still holding the other two buttons until Android System Recovery screen appears.
  3. Using the “Volume Down” button, highlight “wipe cache partition” and press the Power button to select it.
  4. After the cache partition is cleared, the LG G5 will reboot automatically

Read this guide for a more detailed explanation on how to clear cache on the LG G5
Get Technical Support
If none of the methods have worked in trying to get the LG G5 to turn with the dead screen, it’s suggested to take the smartphone back to the store or to a shop where it can be physically checked for any damage. If proven defective by a technician, a replacement unit may be provided for you of it could be repaired.


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David Williams

Apr 2, 2016

I am a true junkie for everything tech. My current arsenal includes an Apple TV, Amazon Fire TV Stick, iPhone Xs, Samsung Galaxy S9, Samsung Chromebook, iMac, and Dell XPS 13.

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