LG V10 Dead Screen (Solution)
For those that own a LG V10 you may be dealing with a dead screen when the LG V10 has been turned on. Even though the LG V10 buttons light up and work like normal, the screen remains black and looks dead. The LG V10 screen won’t turn on at random times for different people, but the common issue is that the screen fails to turn on and wake up, thus having a dead screen. There are several different ways to try to solve the LG V10 dead screen problem. If you follow the instructions below, you can learn how to fix the LG V10 dead screen not turning on issue.
Factory Reset LG V10
One method to help you fix the dead screen problem on the LG V10, is to factory reset the smartphone. The following is a guide on how to factory reset the LG V10. It’s important to note that before you go to factory reset a LG V10, you should back up all files and information to prevent any data from being lost.
Boot to Recovery Mode and Wipe Cache Partition
The following steps will get the LG V10 into Recovery Mode by booting the smartphone:
- Press and hold the Volume Up, Home, and Power buttons at the same time
- After the phone vibrates, let go of the Power button, while still holding the other two buttons until Android System Recovery screen appears.
- Using the “Volume Down” button, highlight “wipe cache partition” and press the Power button to select it.
- After the cache partition is cleared, the LG V10 will reboot automatically
Read this guide for a more detailed explanation on how to clear cache on the LG V10
Get Technical Support
If none of the methods have worked in trying to get the LG V10 to turn with the dead screen, it’s suggested to take the smartphone back to the store or to a shop where it can be physically checked for any damage. If proven defective by a technician, a replacement unit may be provided for you of it could be repaired.