Touch Screen Not Working On Pixel And Pixel XL

For those that own a Google Pixel or Pixel XL, you may want to know how to fix touch screen not working on Pixel and Pixel XL. Some users have noticed on the Pixel and Pixel XL that touch screen not working and is not responsive. Below we’ll get into some of the solutions that you can use to fix your Pixel and Pixel XL problems with touch screen not working.
The Google Pixel and Pixel XL’s touch screen is not always responsive towards the bottom of the screen. This means users have to move the apps and the controls on the farther end of the phone to the middle of the phone to keep using it without interruption.
Reasons for Pixel and Pixel XL touch screen not working:

  • Sometimes during the shipping process of the phone, the Pixel and Pixel XL touch screen gets messed up during this process and the performance of the touch screen due to excessive bumps doesn’t work properly.
  • Sometimes the touch screen problem is because of software bugs. Google always releases software updates to fix these problems, but sometimes it takes some time.

Ways to fix Pixel and Pixel XL touch screen not working
Complete factory reset
Go to the notification section of the Pixel and Pixel XL and select the gear icon to bring up Settings. From the settings page, select on Backup and reset listed under User and Backup and choose Factory data reset.
Make sure that everything important has been backed up and then at the bottom of the screen select Reset device. On the next screen, select Delete all and wait for the process to complete and the phone to reboot. You can also read this more detailed guide on how to factory reset Google Pixel and Pixel XL.
Clear phone cache
Another fix for the problem is deleting the cache. When you hold down the volume button down till the Google logo appears it will ask you whether you want to wipe cache partition. Give yes. You can also read this more detailed guide on how to clear cache on Google Pixel and Pixel XL Edge.

  1. Turn the Pixel or Pixel XL off
  2. Press and hold the Volume Up, Power and Home buttons at the same time until the Android logo shows up and the phone vibrates
  3. Then let go of the Power button and continue to hold the other buttons
  4. Use the volume buttons to scroll down to highlight Wipe Cache Partition
  5. Press the Power button
  6. Scroll down to Yes and press the Power button
  7. Scroll to Reboot System Now and press Power
  8. Your Pixel and Pixel XL will reboot with a cleared system cache

Complete a hard reset 
It’s important to note that doing a Google Pixel and Pixel XL hard reset, it’ll remove and delete all data, apps, and settings. You should back up your Pixel or Pixel XL to prevent any data from being lost. The way to back up data on your Pixel and Pixel XL is by going to Settings > Backup & reset. You can also read this more detailed guide on how to hard reset Google Pixel and Pixel XL.

  1. Turn off the Pixel or Pixel XL
  2. Press and hold at the same time:  Volume Up + Home button + Power button, until you see Google logo.
  3. Then select from Recovery Mode menu “wipe data / factory reset” using Volume buttons to navigate and Power button to confirm.
  4. Select “Yes — delete all user data” to confirm the whole operation.
  5. After that select option “reboot system now”.

Remove the Sim card
Turn off your Google Pixel XL smartphone. Then take out the SIM card and reinsert your SIM Card. Then turn back on your Pixel and Pixel XL to see if the problem has been solved.


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