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How To Download and Install Spectrum TV App on Roku

How To Download and Install Spectrum TV App on Roku

Spectrum was one of the first cable companies to realize that cord cutting was going to be big and wanted in on the action. First came the TV boxes and then a streaming service. This tutorial is about the streaming service and concerns itself with installing it onto Roku rather than using a set-top box.

Spectrum TV is the service. It’s an alternative cable contract that isn’t actually a contract at all. It’s a rolling monthly subscription that offers premium channels that you can add or remove on the fly. It is more expensive than other cord cutting alternatives like DirecTV but is still popular.

Install the Spectrum TV channel on Roku

Spectrum TV is available as a legit channel on Roku so setting up is a breeze. You will want your Roku connected to the internet of course and will need a Spectrum TV account but the rest is easy.

  1. Open your Roku and navigate to the Channel Store.
  2. Select Spectrum TV and select to Install.
  3. Open the Spectrum TV channel and sign in using your Spectrum TV account.
  4. Agree the licensing terms and use the app.

Now you’re logged in, you can use the Spectrum TV channel as you like. What you see will depend on your subscription but you can browse, search and watch content from the channel the same as you would any other.

The Spectrum TV channel does include a couple of foibles though. I have seen a few users complain that the channel won’t open, or open and then closes again or won’t stream content. If that happens to you, there are a couple of things you can do to fix it.

Spectrum TV app won’t open or keeps closing

If your Spectrum TV channel on Roku keeps shutting itself down or won’t open at all, you’re not alone. The Spectrum TV forums are full of people complaining about this. It doesn’t seem to affect one single Roku device but all of them. The only option seems to be to either remove the Spectrum TV channel and re-add it or to factory reset the Roku.

The first is a pain and the reset is a nightmare if you have lots of channels or have customized your setup.

To remove the Spectrum TV channel, do this:

  1. Navigate to My Channels and select Spectrum TV.
  2. Select the * or Options button on the remote.
  3. Select Remove Channel and confirm.

You can use the Roku app too if you prefer:

  1. Select My Channels from within the Roku app.
  2. Select the arrow to the right of the Spectrum TV channel.
  3. Select Remove and confirm.

Now you can use the instructions at the top to add the Spectrum TV channel again and retry. You will have to sign in again but the app may work properly afterwards.

RLP-1999 and RLP-999 errors using Spectrum TV

Two error codes that seem to appear a lot when using Spectrum TV are the RLP-1999 and RLP-999. According to Spectrum TV support, these are connectivity errors and are sign of an issue between your Roku and the Spectrum TV servers.

You can troubleshoot this yourself by trying another app within your Roku. If the app works fine and streams no problem, the issue is with Spectrum TV. If other apps have issues streaming too, it may be your network.

If you suspect your network there are a couple of things you can do.

Restart the Roku – A basic troubleshooting step that resets its network connection and could get it working again.

Restart your router and/or modem – Another basic step to reset your entire network. You can check other sources such as a web browser or phone to make sure your network is operating but a reset never does any harm.

Switch from WiFi to Ethernet – This step isn’t as easy as these others but WiFi can be very fickle. If you can, switch to a wired connection and retest the Spectrum TV channel. If it works fine, you need to troubleshoot your wireless network. If you’re still seeing issues, it isn’t you.

If none of those steps work, it’s time to get onto Spectrum TV customer services. You’re paying a premium for this service and it’s money down the drain if you cannot access the content you want to see when you want to see it.

Do you know of any other ways to troubleshoot Spectrum TV? Any other ways to watch it’s content on a Roku without using the channel? Tell us below if you do!

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13 thoughts on “How To Download and Install Spectrum TV App on Roku”

Phillip Chako says:
RLP-1999 and RLP-999 errors using Spectrum TV
I had to unplugged cable box and it worked fine.
Bill Kingsborough says:
Bought ONN>ROKU and have it working on Spectrum but I can’t get the volume to go up or down with the Spectrum World Box Remote. Any suggestions
Victor C Gross says:
Is there a way to navigate direct to a spectrum channel without scrolling through the entire menu one channel a a time?
Bennett Katz says:
Ever since I had to turn off and then back on my modem and router to fix Spectrum problems on my Roku, the Spectrum TV app automatically start on the obnoxious News Channel 1. It used to start with my last viewed channel. Any way to go back to having the app open on my last viewed channel? Thanks.
Sherrie Hunter says:
Since Spectrum changed their guide its impossible to get ON Demand! When I can get to it and try to search a program, it throws me off everytime! No longer is On Demand accessible from the guide like before!! Anyone else?
Elaine Looney says:
I’m having trouble with the spectrum app it gives me a code error RLI-1010 I’ve downloaded it on the Roku .. I need help
Jerry Kendall says:
Can I get spectrum on Roku with out a spectrum account?
Dave Cross says:
My Hisense ROKU TV is running the Spectrum app. Last week, Spectrum upgraded its app, and ever since, a pop-up window appears every 11 minutes asking, “Do you want to continue watching Spectrum TV?” Below, a Spectrum blue rectangular box “KEPP WATCHING.” W0[hen you click the box, the program either continues, or more often, the screen goes black, you have to go back to the guide and then back to the channel to continue viewing. It is worse than annoying, and I have made several calls to Spectrum CS with no resolution. They are blaming me and my device, when it is their responsibility to code their app to be compatible with all devices. It is beyond frustrating. I purchased the ROKU TV specifically to be able to stream Spectrum, and it won’t do it properly. They have no fix.
Jim M. says:
The problem I am having and believe me that I have exhausted every connection scenario is that my local channels flip flop from Pittsburgh to Cleveland channels several times a day. To the point where I canceled my cable TV. Nobody at Spectrum can figure this problem out and they admit that it’s on their end. My setup is a 10 as the tech told me. Believe me I have done all the cookie cutter resets, delete apps, re-install fixes. Totally frustrated. I have spent hours on the phone with them and they have reset my channels and they will be fine until around 10 minutes later! So, it’s not that any channels are missing, they just get replaced from Pittsburgh to Cleveland. Then from Cleveland to Pittsburgh and any combo of this one missing and that one missing. Crazy stuff! The tech that came to my home said that he should have never been called out by his company and that this was the app makers fault! The manager insisted a tech come out and I never heaven requested one. I am in the western pa/eastern Ohio area. Thank you.
Mary says:
Can you tell me where is bypassing the cable box to Roku do you what all do you disconnect from the spectrum box to get it onto your TV for streaming? Thank you Mary
Denise A Nelson says:
I am trying to sign into my spectrum account on Roku and it only comes up as adertisements. I originally signed up my account with direct tv, is this the problem? I have both.. and want to use the spectrum ap to watch tv…
JRod says:
You didn’t mention that you need
Have Spectrum internet or the app
Will not load
Nina Alemao says:
I use the streaming stick and it works fine! It’s about 39.99
Sharon Lee says:
Which Roku device is needed for Spectrum? 39.99 or 49.99?

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Mar 24, 2019

962 Articles Published