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Front Camera Issue On Galaxy S8 And Galaxy S8 Plus – Solved

Samsung Galaxy S8 smartphones are famous, among many other things, for the camera configuration. While the rear camera is the most performant, the front camera, with its 5-megapixel resolution, isn’t bad either. In fact, it is perfect for taking all kinds of pictures, as long as it… works properly.

Nevertheless, some users complain that they see nothing on the live camera view screen when switching from rear to front camera. If that’s your case too, you may be looking at a software error or, even worse, a hardware flaw.

If it’s the latter, you know you will have to take it to an authorized service. But before you decide that, you should be able to do a small test. Fast, simple and practical, it will tell you whether it’s the camera app or the camera module causing you the problems. Here is the secret code you should be using for this purpose.


How To Fix Front Camera Issue On Galaxy S8 And Galaxy S8 Plus

  1. Go to the Home screen of your smartphone;
  2. Tap on the Phone app;
  3. Access the Dialer window;
  4. Type #0*#;
  5. The device will automatically redirect you to the phone’s Service menu;
  6. From the list of gray tiles, each one dedicated to particular hardware tests or hardware detailed information, select the one labeled as “Front cam”;
  7. This action will lead to starting the Galaxy S8 front camera with the system drivers;
    • If you can see image through the camera live view on this occasion, it’s a sign that you’re dealing with a software problem of your camera app;
    • If you cannot see anything in here either, it’s a sign that you’re having a hardware problem with the camera module.


Taking your Samsung Galaxy S8 to an authorized service, especially if it’s a hardware problem, is very important. Hopefully, you will be able to take the best decision on this occasion.

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David Williams

Apr 5, 2017

3076 Articles Published