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Google Pixel And Pixel XL Can’t Hear Calls (Solution)

When it comes to smartphones, there are about a million different things they can do. The most basic, though, is to be a telephone. So it would be a bit backwards if they couldn’t do that much. And yet, it has been reported by some that the Google Pixel or Pixel XL can’t always hear calls correctly. If you’re a social butterfly or someone who relies on their smartphone for work, the sound and audio problems on the Pixel or Pixel XL when making or receiving calls can become a headache.

Below, we’ll suggest some possible solutions to fix the problem where you can’t hear calls on the Pixel or Pixel XL. If the calling problem is still happening after these suggestions, then it’s recommended to contact your retailer to get the Pixel or Pixel XL replaced. Before you go that far, though, the following is a guide on how to fix the Pixel or Pixel XL when you can’t hear calls.

Check Pixel or Pixel XL signal bars
The first thing you should do when you are having issues where your Pixel or Pixel XL can’t make calls is to check the signal bars on your smartphone, since the way that you can receive or make a call is related to the cell phone service that is provided from a wireless tower to send a signal.

If you notice that your Pixel or Pixel XL has no signal, then it’s a good idea to reset your smartphone, since that can sometimes fix small glitches on your phone. The following is a guide on how to reboot your Pixel or Pixel XL.

Verify if there’s an outage in your area
Another reason that you could be having issues with calls on the Pixel or Pixel XL is because of a outage in your area. This is the most common reason behind your problem. From time to time, cellular service will go our for maintenance reasons and you need to wait until the network is back up and running. Most service providers have outage maps that can be checked online.

Other suggestions to fix when a Pixel or Pixel XL can’t hear calls:

  • Turn off the Pixel or Pixel XL, remove the SIM card, and then reinsert the SIM card. Turn the smartphone back on.
  • Dirt, debris, and dust could be stuck in the microphone. Try cleaning the microphone with compressed air and check to see if the Pixel or Pixel XL audio problem is fixed.
  • Audio problems can be caused by a Bluetooth device. Turn off the Bluetooth device and see if this will solve the audio problem on the Pixel or Pixel XL.
  • Wiping the cache of your smartphone can also solve the audio problem. Read this guide on how to wipe the Pixel or Pixel XL cache.
  • Another suggestion is to enter the Pixel or Pixel XL into Recovery Mode.


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