There are lot of software issues on the LG G6 that can be fixed with a quick cache wipe. By wiping your cache you’ll be able to unfreeze any broken apps, resolve problems with the Google Play Store, and free up some memory. Wiping your cache won’t remove any personal files, which makes it a great alternative to deciding to complete a factory reset, which can often fix similar features but at the cost of most of your data on the phone. The guide below provides tips on how you can wipe your cache on the LG G6, to make any uncooperative apps behave.
What is the cache and what does it do?
There are two types you can wipe cache on your LG G6 – these types of cache are stored differently. The first type of cache is for individual apps – each app has it’s own stored memory – by keeping a cache of each app, the LG G6 can open up apps quicker. There is also the system cache – this cache is useful for speeding up system processes by holding onto certain system data and memory. If a number of apps are crashing, it’s often best to clear system cache. If it’s an individual app, clearing the app cache for that particular application can solve problems.
How to clear the app cache on the LG G6
If you’re experiencing problems with a specific app, you may need to clear the app cache for that application. Follow the guide below to wipe your app cache:
- Make sure your LG G6 is switched on
- Open the Settings app, then open App Manager
- Navigate to and tap the app you’d like to wipe the cache for.
- Tap ‘App Info.’
- Next tap ‘Clear Cache.’
- Alternatively clear app cache for all apps by going to settings, then Storage.
- Next tap ‘Cached Data’ to clear all app caches at once.
You may also notice an option for ‘Clear Data’ – avoid tapping this button – using this will remove files and data from your apps, such as game progress and login information.
What to do when clearing the app cache doesn’t help?
If your device is still having problems with an app after you have cleared the cache, you may need to follow through with another step. At this point you should uninstall the app and then reboot the device. At this point, attempt to install the app again. If the problem still persists at this point, you may need to wipe the system cache.
- Power off the LG G6.
- Press and hold the Volume Up, Home, and Power buttons at the same time.
- Once the LG logo appears, release the buttons. Congrats, you’ve booted into Safe Mode.
- The touch screen won’t work in this mode, so use the Volume Up and Volume Down buttons to highlight the ‘wipe cache partition’ option.
- Use the Power button to select it.
- Reboot the phone.
Still having problems? Then your issues are probably being caused by something more than a misbehaving app. Back up your data and factory reset the LG G6, or get a professional to look at the phone.