How To Fix Black Screen On Samsung Galaxy Note 9
Some owners of the Samsung Galaxy Note 9 have been complaining of seeing a black screen on their device. This can be upsetting and confusing, but there is no need to worry because the black screen issue can easily be fixed.
One of the reasons for a black screen could be because of a broken screen, and if this is the issue, you will need to take it to a shop where it can be replaced for you.
But before you do that, there are some quick steps that you can carry out to be sure that the screen is actually broken or the black screen is because of another issue.
If you will like to know these quick steps that you can use to fix the black screen issue on your Samsung Galaxy Note 9, then you should continue reading this article.
Factory Reset Samsung Galaxy Note 9
The first method that I will suggest is that you should factory reset your Samsung Galaxy Note 9. This has been proven effective in case this black screen issue is being caused by a recent app update. If you will like to know how you can do this, you can make use of this comprehensive article on how to factory reset the Samsung Galaxy Note 9. It’s important to let you know that you should backup all vital documents and files that are on your Samsung Galaxy Note 9 before you start this process.
Boot To Recovery Mode And Wipe Cache Partition On Samsung Galaxy Note 9
An alternative method that you can use to solve the black screen problem on your Samsung Galaxy Note 9 is to boot into recovery mode and wipe off the cache partition of your Samsung smartphone, and you should also know that this process will not tamper with your necessary files. If you will like to do this, follow the guidelines below
- Power off your Samsung Galaxy Note 9 and then tap and hold these keys: Volume Up, Home, and Power together
- Once the Samsung Galaxy Note 9 vibrates, let of the Power key while still holding on to the other two keys until you see the System Recovery screen
- Make use of the Volume buttons to move up and down the menu. Select “wipe cache partition” and use the Power button to confirm it
- Once you have done that, the cache partition will be deleted, and your Samsung Galaxy Note 9 will reboot
If you like to know more about this method, you can make use of this guide on how to clear cache on the Samsung Galaxy Note 9
Get Technical Assistance
If the issue reoccurs after trying all the methods explained in this article, I will suggest that you take your Samsung Galaxy Note 9 to a licensed technician to help you look into it.