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How To Fix Black Screen Problem On Google Pixel And Pixel XL

Some have reported that the Google Pixel and Pixel XL will have a black screen after they have turned on the smartphone. The problem here is that the Pixel and Pixel XL buttons light up like normal, but the screen remains black and nothing is showing up. Issues with the screen for the Pixel and Pixel XL present in a myriad of ways for different people, but the common problem is that the screen fails to wake up.

There are several different ways to try to solve the Pixel and Pixel XL blank screen issue, follow the instructions below to learn how to fix the Pixel and Pixel XL black screen not turning on issue.

Boot to Recovery Mode and Wipe Cache Partition
The following steps will get the Google Pixel and Pixel XL into Recovery Mode by booting the smartphone. Recovery Mode an independent, comparatively lightweight runtime, partitioned off from the main operating system. So if there’s an app or a command keeping the screen from waking up, it shouldn’t be in effect here. Wiping the cache partition clears out any temporary data that may be causing the problem.

  1. Press and hold the Volume Up, Home, and Power buttons at the same time
  2. After the phone vibrates, let go of the Power button, while still holding the other two buttons until Android System Recovery screen appears.
  3. Using the “Volume Down” button, highlight “wipe cache partition” and press the Power button to select it.
  4. After the cache partition is cleared, the Pixel and Pixel XL will reboot automatically

Read this guide for a more detailed explanation on how to clear the cache on the Pixel and Pixel XL

Factory Reset Pixel and Pixel XL
If the method above didn’t help you fix the black screen problem on the Pixel and Pixel XL, then you should try to factory reset the smartphone. The following is a guide on how to factory reset the Pixel and Pixel XL. It’s important to note that before you go to factory reset a Pixel and Pixel XL, you should back up all files and information to prevent any data from being lost. Remember to back up your phone regularly, in case a problem stops you from doing it then and there. You want to minimize your losses as much as you can.

Get Technical Support
If none of the methods have worked in trying to get the Google Pixel and Pixel XL to turn with the black screen, it’s suggested to take the smartphone back to the store or to a shop where it can be physically checked for any damage. If proven defective by a technician, a replacement unit may be provided for you of it could be repaired. This is effectively the nuclear option.

How To Fix Google Pixel And Pixel XL Turns OFF Randomly

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David Williams

Dec 20, 2018

I am a true junkie for everything tech. My current arsenal includes an Apple TV, Amazon Fire TV Stick, iPhone Xs, Samsung Galaxy S9, Samsung Chromebook, iMac, and Dell XPS 13.

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