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How To Fix Google Pixel And Pixel XL Turns OFF Randomly

The Google Pixel or Pixel XL are both popular smartphones, generally regarded as being pretty reliable. But one issue that some Pixel or Pixel XL owners have encountered is the Google Pixel or Pixel XL turns off randomly for no readily apparent reason. This issue that the Pixel or Pixel XL randomly shuts off and randomly restarts is not normal for this smartphone (or for any smartphone). Below we’ll explain how you can fix the Google Pixel or Pixel XL from turning off and restarting randomly.

Factory Reset Pixel or Pixel XL
The first method you should try to fix the Google Pixel or Pixel XL that randomly keeps turning off is to factory reset the smartphone. The following is a guide on how to factory reset the Pixel or Pixel XL. It’s important to note that before you go to factory reset a Pixel or Pixel XL, you should back up all files and information to prevent any data from being lost. If you haven’t done this recently or if you can’t for whatever reason, then this should probably not be your first choice to fix the problem.

Clear cache on Google Pixel or Pixel XL
After you factory reset the Pixel or Pixel XL, it’s recommended to wipe the cache partition of the smartphone (Learn how to clear the Pixel or Pixel XL cache). Turn the Pixel or Pixel XL off and then press and hold the PowerVolume up, and Home buttons together. After the Google logo appears with a blue recovery text at the top, let the buttons go. In the Recovery menu you can use the Volume down button to scroll and highlight wipe cache partition, then press Power to select it. When it’s done, use the Volume buttons to highlight reboot system now and Power to select it.

Manufacturer Warranty 
If none of the above methods have worked, it’s recommend to check to see if your Google Pixel or Pixel XL is still under warranty. The reason for this is because there could be serious issues with the smartphone and if the Pixel or Pixel XL is still under warranty, it can be replaced. While this isn’t the ideal fix, it will most definitely make the restarting problem (and whatever other problems you were potentially having) go away.

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David Williams

Dec 20, 2018

3076 Articles Published