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How To Fix HTC 10 Crashing And Freezing

How To Fix HTC 10 Crashing And Freezing

The HTC 10 has been called by some as one of the best smartphones in 2016. But several HTC owners have reported that the HTC 10 keeps crashing and freezing regardless of the app they they use. Below we’ll explain how to fix the HTC 10 (M10) crashing apps problem.

There are several reasons that the HTC 10 freezes, and eventually crashing. It’s important to note that before you complete any of the following solutions, that you should update the HTC 10 to the latest software update. If any app continues to crash after the software update, please follow the instructions below on how to fix the HTC 10 from freezing and crashing.


Factory reset HTC 10

If the the HTC 10 problem can’t be identified then you may have to perform a factory data reset to resolve the issue. It’s important to note that you will lose all applications and saved data, including your Google account settings, so ensure that you back up your device prior to performing the reset. Read this guide on how to factory reset the HTC 10.


Memory problem

Sometimes when you don’t restart your HTC 10 for several days, apps start to freeze and crash randomly. The reason for this is because the app may keep crashing is due to a memory glitch. By restarting the HTC 10, it could solve that problem. If it doesn’t follow these steps:

  1. From the Home screen touch Apps.
  2. Touch Manage Applications.
  3. Touch the application that keeps crashing.
  4. Touch Clear Data and Clear Cache.


Delete bad apps to fix crashing problem

It’s common that glitchy third-party apps will some times cause the HTC 10 to crash. It’s suggested to first read reviews of the problematic app in the Google Play Store to see if others are dealing with the same problems. Since HTC can’t fix the stability of third-party apps so it is down to the developer to improve their app. If the app hasn’t been fixed after some time, it’s recommended to delete the bad app.


It’s due to a lack of memory

The unstable app may not have enough memory on your device to function well. Try uninstalling any unused or very infrequently used apps and/or deleting some media files to free up internal memory.



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Jenny Tipson

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