The year 2019 blessed us with many new gadgets, and one of those is Samsung’s Galaxy A20. It’s sleek and beautiful, and it brings the world-famous Samsung quality. And one of the best features of A20 is its 4000 mAh battery.
It should last for a couple of days, meaning you can stop checking where the charger is all the time. But what if it won’t charge properly? You’re getting ready for bed and plugging it in to charge, but something’s wrong. What can you do when this problem occurs?
Examine the Problem with an App
If your Samsung A20 is not charging or it’s having difficulty charging the way it should, your first instinct is probably to diagnose the situation. You can use an app called Ampere, which is a great tool that lets you check how well your phone is charging and whether it’s charging at all.
What it does is examine how much current your phone pulls when it charges. It also lets you assess what kind of charging method is the best for your phone.
Plugin your charger and start the app. If the number you see on the screen is green, the device is charging. However, if it’s orange, it means the phone is discharging, and it’s losing power.
Now, there are a few things you can do to reverse this process. Once you try each of them, you can go back and examine the charging protocol with the app again.
Check the Cable
Before you get too upset that your Samsung A20 isn’t charging, check the cable. Typically, you don’t expect anything to be wrong with it, but it happens. Inspect both ends of the cable thoroughly and check if anything is obstructing electricity. Look closely to see if anything is sticking out or covering the ends or if there is some damage or dirt.
If you carry your charger with you all the time in bags and pockets, it’s not inconceivable that it got damaged. Besides, if the cable is curled up most of the time, small changes and damages can creep up. The easiest way to make sure that it’s indeed the cable that’s causing the trouble is to use another cable. It’s best to find a Samsung cable, to be sure.
Check the Wall Adapter
You should also examine the wall adapter. There is a chance that the USB port on the adapter is broken or otherwise damaged. And the same as the cable, the best way to know if the adapter is causing the problem is to try another one.
If you don’t happen to have another one nearby, plug the cable into your computer and check if it charges. If everything works well that way, you’re probably dealing with a faulty wall adapter.
Check the USB Socket
Both the cable and the wall adapter can get compromised and damaged. But the same applies to the USB socket on your phone. A tiny piece of dirt can get in there, and that’s sometimes enough to cause problems with charging. See if you can find something that can blow compressed air into the USB port. That should do the trick and fix the problem.
Restart Your Phone
If it turns out the cable and the wall adapter are fine, but your A20 is still not charging, it’s time to restart it. That will only take a minute, and often that is all that’s necessary to jump-start any minor issue with your phone. So, go ahead and:
- Press and hold the Volume Down button. Don’t let it go.
- At the same time, press and hold the Power key.
- Hold both keys for about 15 seconds until you see the Galaxy A20 logo on the screen.
Try connecting your phone to the charger again and check if it’s charging.
Turn Off Your Phone
There’s a chance your phone is using battery faster than it charges. It can happen when you’re using a battery-sapping program or playing a game with high-end graphics. So even if your phone is on the charger while you’re using it, it might not be charging.
So, what you need to do is turn your phone off while it’s charging. Or, at the very least, turn the screen off. Sometimes, even switching to Airplane Mode can help speed up the charging time.
At What Percent Are You?
When do you start charging your phone? When the battery drops below 50%, or you wait till those last 3-4% to even look for your charger? No one expects to have issues with the charger, especially if it’s your new Samsung Galaxy A20. But when it does happen, you have to deal with it.
Fortunately, there are things you can do and tools you can use. The worst-case scenario is that you have to buy a new charger. Or, well, a new battery.
Has this ever happen to you? How did you solve the problem? Let us know how you fixed it in the comments section below.