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Screen Keeps Freezing On Galaxy Note 9

Screen Keeps Freezing On Galaxy Note 9

A lot of reviews online have credited the Galaxy Note 9 to be one of the best smartphones available on the market in 2018. Among the issues that have become commonplace for users of these Galaxy smartphones is the recurring screen freeze.

If your Samsung Galaxy Note 9 suddenly turns off while you’re using it, or shows a significant lag when playing games or browsing the internet, or exhibits a general slowness whenever you are navigating through your phone, then you are in luck because this article is the solution to your screen freeze problems

We are offering three methods through which you can solve a number of issues including lag in usage, freezing of Galaxy Note 9 screen, slow performance, or constant shut down of your smartphone. The three methods below are guaranteed to fix these issues without consulting a technician.

#1 Method To Fix Freezing Galaxy Note 9 Screen – Faulty Apps To Be Checked

Whenever your smartphone is affected by any of the issues listed above, the easiest solutions are usually the ones you think of first. Third party apps that you installed from Google Play Store are often the leading cause of such malfunctions when experienced by your Galaxy smartphones.

Often, the presence of a third party app running in the background can lead to your phone slowing down, if left unattended to. To fix this issue, the best way out is to boot your smartphone into Safe Mode and check to see if the problem is still affecting your device.

For those who are not conversant with Safe Mode, it is another operating mode that you can use on your smartphone but with limited functions and services.

Third party apps cannot run in safe mode so if your Galaxy Note 9 functions perfectly in Safe Mode, then you can confirm that the issue is from one of the installed third party apps. You can then uninstall the app to bring your back to optimum condition and normal functionality.

How To Boot Samsung Galaxy Note 9 into Safe Mode

  1. Turn off your Galaxy smartphone
  2. Hold down the Power button
  3. When the Samsung Note 9 text pops up on your screen, let go off the Power button
  4. Use the Volume Down button to select sub menus in Safe Mode
  5. Long press the Volume Down button until the reboot process is finished
  6. When the Safe Mode text comes up on the bottom left corner of your display screen, release the Volume Down button

You should continue using the Safe Mode for a couple of hours so that you can identify and fix the issues for good. If the lag, or screen freeze, or recurring shut down occurs when you’re in Safe Mode, take note of this and the phone’s performance.

If the system performance is top notch, this means the third party app is the cause of your phone’s slow performance. Make sure you uninstall the apps you downloaded from the Play Store.

The most important thing to take note of is that if you want to reinstall some of the third party apps, this process should be done inside the Safe Mode. After doing this, you can now proceed to boot your device back to its normal operating system.

The screen freezing issue affecting the Samsung Galaxy Note 9 can be expected to be solved.

Method #2 – System Cache Verification On Samsung Galaxy Note 9

Many Samsung Galaxy Note 9 users have reported that their smartphone always receives a significant boost in performance whenever they clear the system cache. For users unfamiliar with the system cache, we are here to guide you through the steps needed to clear the phone’s cache.

  1. Turn off the Galaxy Note 9
  2. Boot your device into Recovery Mode by long pressing the Power button
  3. Once you feel a vibration on your device, let go of the Power button
  4. Hold down both the Volume Up and Home buttons, do not release them
  5. When the Android Recovery text pops up on your display screen, let go of both buttons simultaneously
  6. Your phone will boot into Recovery Mode and you can browse through the options
  7. Use the Volume Down key to navigate through the submenus and highlight them, you can also use the Power button to initiate these options
  8. Use the Power button to click on and activate Wipe Cache Partition option
  9. Wait until the deletion process has been completed, after which you can select the Reboot System Now option

After performing this operation, you should notice that your Samsung Galaxy Note 9 will return to its normal functionality. All freezing, lags, and slowing down will be cleared when the cache is deleted.

If you are still experiencing issues after trying this method, we have a final solution to curb this annoying slowness issues.

Method #3 – Default Settings To Be Restored On Samsung Galaxy Note 9

Many users are not familiar with the Factory Reset operation popularly referred to as reversing your smartphone back to its default settings. The process is not as complicated as many think.

The whole concept of performing a factory reset on your Samsung Galaxy Note 9 is that it basically turns your brand new by wiping all the data stored on it since you purchased the device. Any bugs that are slowing down your phone will be wiped alongside the data and there is no doubt that your smartphone’s errors will be fixed immediately.

It is extremely important to back up your data before performing a factory reset on your smartphone as failure to do this will result in you losing all data. There are several ways through which you can perform a factory reset on your Galaxy smartphone. You can use either the Recovery Mode or through your smartphone menu.

The two ways through which you can reset your Galaxy Note 9 back to its default settings are highlighted below.

Procedure 1 – Resetting Your Samsung Galaxy NOTE 9 Using Menu Option

  1. Turn on your Samsung Galaxy Note 9
  2. Click on the Home Screen
  3. Swipe down the Notification panel
  4. Tap the Settings option
  5. Search for and select the Backup and Reset feature
  6. Click on the Factory data reset option and follow the instruction prompts

Procedure 2 – How To Reset Your Samsung Galaxy Note 9 Using Recovery Mode

  1. Turn off the Galaxy Note 9
  2. Hold down the Volume Up, Home, and Power buttons simultaneously
  3. Let go of the Power button when you smartphone vibrates
  4. Once the Android Recovery Screen comes up, release the Home and Volume Up buttons
  5. Use the Volume keys to navigate to the Wipe Data/Factory Reset feature
  6. Use the Power button to select this feature
  7. The factory reset process will commence, and once it is completed, use the Volume keys to highlight the Reboot System option
  8. Use the Power button again to initiate this process to bring your device back to its normal functionality

And you’re done. As you can see, troubleshooting your Samsung Galaxy Note 9 for screen freezing issues does not require any external help.

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Jeremy Bello

Aug 17, 2018

92 Articles Published