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Sony Xperia XZ Problems With WiFi (Solutions)

Sony Xperia XZ Problems With WiFi (Solutions)

The Sony Xperia XZ problems with WiFi seems like a common issue with those that own the new smartphone from Sony. Some of the problems noticed on the Xperia XZ include a slow Wifi/weak Wifi connection, WiFi switches to data automatically and the ability to forget a WiFi connection on the Xperia XZ. Below we’ll get into some of the solutions that you can use to fix your Xperia XZ problems with WiFi that is causing you a headache.



Xperia XZ switches from WiFi to Data randomly

The way that the Xperia XZ WiFi connection switches from WiFi to data is based on the WLAN to mobile data connection option that is activated in the Android settings of the Sony Xperia XZ. The name of this setting is called “Smart network switch” and was designed on the Sony Xperia XZ in order to automatically switch between Wi-Fi and mobile networks, such as LTE, to build up a stable network connection all the time. The good news is that this WiFi setting can be adjusted to fix the Xperia XZ WiFi problem.


Make sure WiFi is turned off on Xperia XZ

It’s very common that your Xperia XZ is still connected to a weak WiFi signal, and you should you check to make sure the WiFi disabled or turned OFF. The following will take you to the Wi-Fi settings of the Xperia XZ:

  1. Turn on the Xperia XZ.
  2. Select on Menu.
  3. Select Settings.
  4. Select Connections.
  5. Select Wi-Fi.
  6. Touch the ON/OFF slider next to Wi-Fi to turn Wi-Fi OFF.


How to forget a saved Wi-Fi network:

To delete a saved Wifi network on the Xperia XZ, go to the settings menu and look for the WiFi section. Browse for the network that you want to delete and remove from your Xperia XZ. Once you find the WiFi connection, long press it, and then select “Forget.” (There’s also a “modify” option, which mostly is a nice way to change the Wifi password saved on your device.)

  1. Turn on the Xperia XZ.
  2. Swipe down on the screen to open up the notification panel and select Settings.
  3. Browse to the Network connections section and then tap Wi-Fi.
  4. If Wi-Fi is off, select the ON/OFF switch to turn it on.
  5. Select the required Wi-Fi network profile you want to forget and select Forget
  6. The selected Wi-Fi network profile has been forgotten.


Disable the smart network switch on the Sony Xperia XZ and fix the WiFi problem:

  1. Turn on your Xperia XZ smartphone
  2. Enable the mobile data connection of the Sony Xperia XZ.
  3. After the mobile data connection is enabled, go to Menu -> Settings -> Wireless.
  4. At the start of the page you will see the option “Smart network switch”.
  5. Uncheck this option to obtain a not so stable wireless connection of your Sony Xperia XZ with the router still upright.
  6. Now your Sony Xperia XZ will no longer automatically switch between Wi-Fi and the mobile Internet.


Solve Slow WiFi on Xperia XZ

Another issues is the slow WiFi speed on the Xperia XZ is when you use apps like Facebook, Twitter, Snapchat, Instagram, Whatsapp and many of the icons and pictures look gray, which either don’t come up at all, or take forever to load. But when the WiFi signal is strong and the WiFi is still slow, this can be a frustrating problem and we can help you fix it. Below are some quick suggestions on how to fix Xperia XZ WiFi problem.


How to fix slow wifi on Xperia XZ:

  1. Power off the Sony Xperia XZ
  2. Hold the power off, volume up and the home button all at the same time
  3. After some seconds, the Xperia XZ will vibrate once and the recovery mode is started
  4. Search for the entry called “wipe cache partition” and start it
  5. After a few minutes the process is complete and you can restart the Xperia XZ with “reboot system now”


Get Technical Support

For those that have done everything they can to fix the slow Internet connection on the Xperia XZ, it’s suggested to take the smartphone back to the store or to a shop where it can be physically checked for any damaged. If proven defective by a technician, a replacement unit may be provided for you of it could be repaired.


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David Williams

Jan 17, 2017

I am a true junkie for everything tech. My current arsenal includes an Apple TV, Amazon Fire TV Stick, iPhone Xs, Samsung Galaxy S9, Samsung Chromebook, iMac, and Dell XPS 13.

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