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What to Do When Whatsapp Verification Code Is Not Coming

What to Do When Whatsapp Verification Code Is Not Coming
What to Do When Your Whatsapp Verification Code is Not Received

Whether you’re a new WhatsApp user or reinstalling the app for the millionth time, you must verify your phone number during the setup process. For this, WhatsApp sends a 6-digit code by text that you need to use to complete the verification process. But sometimes, the code never arrives on your phone. Or if it does, the code doesn’t work.

So, what are your options when you are unable to receive WhatsApp’s verification code? How do you set up your WhatsApp account then? Follow this guide for some possible fixes.

How WhatsApp’s Verification Process Works

Before we dive into ways to overcome WhatsApp’s verification code problem, let’s quickly go through the messaging service’s initial setup process.

Perhaps, you’ll be able to spot something you’ve missed. After downloading WhatsApp from the Play Store or App Store, you’ll be prompted to do the following:

  • Find and select your country from the drop-down menu. The country code will automatically appear after that.
  • Type in your phone number next to the country code. Remember not to put a ‘0’ in front of the number.
  • Select Next. This action will send a request for a verification code to WhatsApp.

After that, you should receive the code via SMS almost instantly. It’s supposed to fill in the number field on the screen automatically, though that may not work on some older phones. In some cases, the verification code can take up to 15 seconds to appear. But what if you don’t get the code even after that?An iPhone in a hand of a lady

Fixes for WhatsApp Verification Code Not Coming

1. Wait Just a Little Bit Longer

This solution is probably the last thing you want to hear, but it’s also at the top of the list of things to do.

Even though the text containing WhatsApp’s verification code usually arrives in mere seconds, it can vary depending on your network connection. If you still haven’t received it yet, you can request to resend the OTP to verify your phone number. 

Remember that even when you want to use WhatsApp without a phone number, you’ll need the verification code to set up the app.

2. Never Guess the Code

Waiting for WhatsApp’s security code to arrive can seem forever and futile, but the one thing you shouldn’t do is try to guess it.

It’s random, and not even the world’s best gamblers will bite on a 1 in 1,000,000 chance. And that will most likely lock you out of WhatsApp for a while.

3. Request a Phone Call from WhatsApp

WhatsApp gives you another option to verify your phone number after 10 minutes. The Call me option will appear on the screen.

By tapping on it, you’ve officially asked WhatsApp to call you and give you the 6-digit code on an automated voice call. With the code in hand, you’d enter the code manually to verify your number.

4. Restart Your Phone

First, you can try and reboot your phone. Restarting recalibrates a few things in a smartphone.

The best way to do it is to completely turn off your phone for about 30 seconds. Then turn it back on, and you can take another shot at the verification process.

5. Reinstall WhatsApp

If rebooting your phone didn’t work, you could have a corrupted cache file for WhatsApp or any number of glitches with the app. Instead of trying to figure that out, you can simply uninstall the app first.

Start on a clean slate and install the app from scratch. To uninstall WhatsApp on Android, go to WhatsApp > press and hold the app’s icon > tap the Uninstall button (trash icon). 
Android WhatsApp delete icon

On iPhone, go to WhatsApp > tap and hold the app’s icon > hit Remove App.
iPhone WhatsApp Remove App button

You can then recover old WhatsApp messages.

6. Check the Cellular Reception

If the cellular reception is bad or nonexistent, you won’t be able to receive texts. However, it may not always be possible to tell if you are in a network with poor connectivity. Your phone might be showing decent signal strength, but it is possible that your number is unreachable.

To make sure that your reception is optimal, you can ask someone to send you a text. Even better if it’s someone you regularly chat with. If you don’t receive the message, then you know what’s going on, and you should probably contact your carrier. You could experience the same issue if you’re on international roaming.

If you need to verify your number when you’re abroad, that can prove to be complicated. 

7. Check Your Internet Connection

Finally, don’t forget about Wi-Fi. Although it has nothing to do with sending or receiving texts, you still need the internet to communicate with the app.

The point is that you should make sure that you’re properly connected before trying to verify your number on WhatsApp.

WhatsApp logo

8. Check Spam Messages

The code might have actually arrived on your phone but could have landed in the Spam folder instead of your inbox. You should check the Spam folder once. Here’s what you need to do:

On Android: 

  1. Launch the Messages app and tap the menu icon
    Android Messages App Menu icon
  2. Select the Spam and Blocked option. 
    Android Messages Spam and Blocked option
  3. Check for the WhatsApp verification message. 

On iPhone:

  1. Open the Messages app on your iPhone and tap the Filters option in the top-left corner.
    iPhone Messages Filters option 
  2. Select Junk from the menu.
    iPhone Messages Junk option
  3. Search for the WhatsApp verification message. 

What’s Up with WhatsApp

Besides the SMS and Call me options, WhatsApp doesn’t offer any other verification form. According to the company, it’s due to security and privacy reasons. By following the above steps, you should get the verification code to set up your WhatsApp account. If not, it is possible that WhatsApp’s servers are down due to which you are not getting the code.

Have you ever had any trouble verifying your number on WhatsApp? Tell us in the comments section below and any other questions you may have. If you find this article helpful, check out our guide about how to create a WhatsApp poll


1. Why am I not receiving verification code from WhatsApp?

A. If you’re not receiving the verification code from WhatsApp, it could be because your network connection is poor, you might have entered a wrong number, or the code could have landed in the spam folder.

2. How can I recover my WhatsApp account without a verification code?

A. Unfortunately, there is no way to recover your WhatsApp account without a verification code. Your only option is to contact WhatsApp support if you can’t get a verification code. 

3. Can I get my WhatsApp verification code by email?

A. No. Unfortunately, WhatsApp doesn’t send verification codes via email. Your only option to verify your phone number is via SMS or voice call.

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30 thoughts on “What to Do When Whatsapp Verification Code Is Not Coming”

Ruby Bagga says:
I tried to log in in my iphone and it says reached verification cap. I have the app logged in in my android phone. I un installed it and tried again but still giving me the same message
Darren Peecher says:
I downloaded the app, did everything I was told. I put my phone number in, got asked if the number was correct, I clicked yes… Then stayed on the screen where I type my phone number.
David Huston says:
How do I place a one time call on Whats App
Star says:
I got mine to work (finally – 2 days of trying) after: uninstall the app, shut off my phone wait a couple of minutes. Restart phone (Note 9) and reinstall the app from Google Play. Then I chose Spanish language (I understand that well enough). Still couldn’t send me an SMS(??!) but I chose call me and it did, got the code (typed it in Notepad while I listened) and all good. Then changed back to English when done. Took 1 minute!
Arjun Beya ET says:
Arjun Beya ET says:
easy steps i solved mine
1st try to restart your phone (if android mine was android)
after a while try to search your location in Google map, then tap airplane mode for about 2-3 minute(just to refresh the system)
second go to app store to update what’s app then try to update it as much as you can even though it gives u pop up screen ‘telling ‘the server is busy’ then turn of airplane mode and other VPN apps(if any)
finally go to what’s app and tap ‘try to resend you the text’ button so here you go you will have the code in sms.
After filling the code never forget to click back up to restore previous data
Rohit Malik says:
Should we have to uninstall whatapp first?
Mohan patel says:
Iam too facing the same problem it’s showing resend code in 48 hours am not receiving any verification code dono whats happening am really fed up of this verification code
faheem says:
I am facing same problem, nothing working, used everything
Reuben Costa says:
I am also having issues “We couldn’t send an sms code…..”, then I have to wait an hour to try again. Has anyone, had their issue resolved?
Kaminari says:
I keep asking for the code by text or by call but right after the text or call is pressed, it keeps saying that there was an error and that I have to wait an hour before trying again T-T. I’m gonna try to do the solutions above but if it doesn’t work, what’s going on?
Wong says:
Tried all above. Nothing working. Now waiting for 48 hours for the sms verification. Please help
dh says:
same here..nothing seeems to work
Chris says:
The same thing happens to me too, I’ve tried everything
Ruby Wang says:
I have tried for days to wait for the verification code but the message I’m receiving is to wait for either 8hrs, 24hrs or 48hrs and waiting is not helping as the waiting period continues to appear on my phone. I failed to receive the verification code by phone or messages.
Kaiser says:
Is your problem fixed I mean did you find any solution cause I’m facing the same problem now
monica vera says:
facing the same issue any idea? its every hour and I am not getting the codes
Fartonya says:
Did y’all check to make sure your phone number is correct? Cause I keep getting calls that I requested a code when I haven’t. Y’all need to quit drinking and texting, this is driving me insane .
Zack says:
It won’t let me get an SMS code because I used it “too many time” and when I select Call Me, it just never calls me. PLEASE HELP!
James says:
The call me option doesn’t give me adequate opportunity to get the code. It hangs up.
Brick tomilia says:
Anyone, whose problem is solved? cuz I’m facing this problem for the past 7 days.
Prosper Chidyamudungwe says:
I have tried for days to wait for the verification code but the message I’m receiving is to wait for either 8hrs, 24hrs or 48hrs and waiting is not helping as the waiting period continues to appear on my phone.
Blue says:
I tried everything and it’s still not working. For god’s sake somebody help me please
Cheryl says:
I’ve been waiting for my verification code for longer than 48 hours and I’ve checked all my connections on the internet and sms messages if they’re on or blocked and nothing seems to work I pressed the resend sms button and it keeps on telling me to wait for 8 hours or even more
Jacque Wordsworth says:
I haven’t get a verification code
NAni Alagandula says:
Not Working
gunter says:
I’m trying to backup and transfer with wondershare and it requirers several verification processes. Meanwhile Lord Zuckerberg decided to let me wait 48 hours for it. He s a mad man!
Taniya sen says:
This not received by veriyfy code sms please send me code
Vrenika says:
The resend or call option can’t be selected and it says 8 hours more. What do I do ?
Sih says:
OTP request return -1 wait to retry.
Why -1?
James says:
Same problem and the “Call me” option hangs up before giving me the code.
Kumari says:
I have problem with verfication code i didnt get any call from them it tells always
1 hr.resend code is 8 hrs is too long.
sneha says:
was your issue resolved? If so, can you tell me what did you do to fix it? I am having the same problem?
box says:
heyy i ask the same question like yours, i have same problem here, if you know how to solve it please tell me

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Ronil Thakkar

Aug 2, 2023

Ronil is a Computer Engineer graduate who has a knack for writing about consumer technology. He has been covering news and guides about consumer electronics for around three years. His work has appeared on esteemed publications such as MakeUseOf, 91Mobiles, FossBytes, and Greenbot.

87 Articles Published