Instagram is usually quite stable and just works but there are occasions when you see a message like ‘Unfortunately, Instagram has stopped.’ If that happens to you, this tutorial will show you what to do if Instagram keeps crashing your Android phone.
Aside from situations like last year when a bug in Instagram caused it to keep crashing, the app is as stable as you would hope. It starts, functions and works just as you need it to. On those rare occasions when it doesn’t, there are some basic troubleshooting steps you can take to get it working again.
Stop Instagram keeps crashing on Android
However hard an app developer may work and however quickly they might release fixes, bugs and issues always slip through the net. If your Instagram keeps crashing on your Android phone, try one or all of the following steps to get it working again.
If it’s just Instagram crashing or playing up then that should be the first place to begin. Let’s start at the beginning and restart the app. It could just have been a temporary glitch.
- Open Settings and Apps on your phone.
- Select Instagram and Force Close if the option is available.
The Force Close option may be grayed out. That’s fine if it is as that just means the app closed the process and you can start it again as normal from your app tray. If Force Close is selectable, it means the app crashed but left the process running. Shutting it down and restarting the app begins afresh.
Clear the Instagram app cache
The app cache is a repository for temporary files Instagram needs to work properly. If any of those files have been partially overwritten or corrupted, it could be the cause of the crash. Clearing the cache will address that by forcing the app to load new files.
- Open Settings and Apps on your phone.
- Select Instagram and then Storage.
- Select Clear Data and Clear Cache.
You should see the corresponding counters below turn to zero if this was successful. Clearing the app cache is a popular fix for many apps that crash. As long as there is nothing inherently wrong with the app, this is usually enough to get it working again.
Restart your phone
If Instagram is still crashing even after resetting the cache, it may be a phone memory issue. Your phone uses RAM just like computer and corruptions can occur there too. Even if it’s just Instagram crashing and everything else is working fine, a reboot could fix it.
Reboot your Android phone and then retest. If there was a corruption in memory or something had happened to Instagram files in that memory, they should now be overwritten with fresh copies.
Instagram does have form for having errors but the company also has form for responding very quickly and releasing fixes. A quick update of the app may just stop it crashing on your phone. Open the Google Play Store and select Check for Updates or Download All Updates if the app has already checked.
If Instagram was among the updates, retest and see what happens. If there was a code error or an issue with the app, it would usually be publicized but that might not always be the case.
Check for conflicts
Before we reinstall Instagram, it might be worth spending a minute looking for conflicts. Sometimes apps want to use the same resources and if one gets there first, it won’t let other apps access it. Did you make any changes to your phone as Instagram first started crashing? Did you install any new games or apps around that time?
If you did, try to Force Close that app and retest Instagram. If Instagram doesn’t crash, it might be the new install. Uninstall that app and then retest Instagram for longer. If it is now more stable, it is likely that it was the app you uninstalled causing a conflict. You now need to manage that conflict if you want to use both apps.
Reinstalling Instagram is the option of last resort but if none of the previous fixes worked, it might be what you have to do. We are limited to what we can, or need, to do when apps crash due to their design and if it’s only Instagram keeps crashing on your Android phone, reinstalling is the last practical fix.
- Connect to WiFi if you can.
- Open your app drawer on your phone.
- Press and hold the Instagram icon and select the Uninstall option.
- Allow the app to uninstall.
- Open the Google Play Store and locate Instagram.
- Install a fresh copy of the app.
Your account will still be there, as will all your Stories, posts and everything else. If you made customizations to the look and feel of Instagram, you will need to set those up again but aside from that, everything should work normally.