Motorola Moto Z2 Play and Moto Z2 Force Bluetooth Headphones Problems

Owners of the new Moto Z2 Play and Moto Z2 Force have been having issues with Bluetooth. Most users experience the Bluetooth issue when they attempt to connect their device to another device through Bluetooth.   I’ll explain below how to fix this issue on your Moto Z2 series.  

The main reason for Bluetooth issues on the Moto Z2 series is unknown. Yet, Motorola has not released any software update to fix this issue on their devices. So basically, there is no certain method that you can use to solve this issue. But there is no need to worry, because there are ways that you can try to fix the headphone Bluetooth issues on your Moto Z2 series.

Whenever you experience Bluetooth issues on your Moto Z2 series, the first thing you should try to do is to clear the cache.  The cache provides access and makes switching between apps easier by storing app data temporarily. It has been noticed that this issue always occur when users try to connect their Moto Z2 series to the Bluetooth device of a car. I will advise that you wipe off the Bluetooth cache and data whenever you experience the Bluetooth issue on your Moto Z2 series. After doing this, you can now try to connect the two devices again and see if the issue has been fixed. There are other ways to fix the Bluetooth issue on your Moto Z2 series and I will explain them below.

How to Fix Motorola Moto Z2 series Bluetooth Pairing Issues

  1. Switch on your Moto Z2 series
  2. Go to the device home screen and press the app icon
  3. Press Settings
  4. Look for the App Manager
  5. Swipe in any direction to Display All tabs
  6. Tap on Bluetooth
  7. Look for the option to ‘stop it forcefully’ and select it
  8. You can now clear the cache
  9. Touch clear the Bluetooth data
  10. Touch  Ok
  11. To complete the process, restart your Moto Z2 series.

How to Fix Motorola Moto Z2 Series Bluetooth Issues

If the Bluetooth issue continues after you have tried all the suggestions above, I will suggest that you wipe cache partition of your Moto Z2 series by activating the recovery mode. Once the process has been completed, try to connect again and it should work. These tips should be able to help you fix the Bluetooth problems you have on your Moto Z2 series.

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