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How to Turn Subtitles On or Off on Disney Plus

How to Turn Subtitles On or Off on Disney Plus
Turning Subtitles On or Off on Disney+!

Watching movies with subtitles does not only apply to movies in a foreign language. More and more people opt to turn their subtitles on even when watching English movies. This way, you wouldn’t have to miss out on what the characters say. It’s annoying to miss an important word in the dialog, and having to replay the part. This feature is also helpful for those who have difficulty hearing. To some extent, subtitles are indeed beneficial to make us understand the story even better.

Streaming services like Disney+ offers this feature so that viewers could have a more enjoyable experience. Disney+ debuted in November 2019. Although relatively young compared to other movie streaming services, it quickly gained popularity because of its massive selection of movies. Disney+’s library consists of movies from Disney, Pixar, Marvel Studios, National Geographic, and Star Wars.

Disney+ Subtitles and Various Platforms

Disney+ is available on a wide range of devices and here’s how to turn subtitles on and off on some of them.

From a Browser

To turn on and manage subtitles from a browser login and begin playing the content you’d like to watch then do this:

Click on the Captions Icon

In the upper right-hand corner of your movie, you’ll see a barely visible (it’s truly difficult to spot) captions icon. Click on it.

Toggle Subtitles ‘On’

You can make your language preferences and subtitle preferences here. Once selected, continue to enjoy your movie with the captions on.

Amazon Fire

In case you can’t turn on Disney+ subtitles on your Amazon Fire TV, here’s what you have to do:

  1. Play the video you want to watch.
  2. Use your Fire TV remote or Fire TV App. Press the “Menu” button.
  3. Choose “Subtitles and Audio.”
  4. Then choose the “On” option under “Subtitles and Captions.”

If you want to turn off the subtitles, go back to the “Subtitles and Audio” and after you select the subtitles you’re currently using, select “Off”. The menu also allows you to customize the subtitles language, as well as text size and numerous other options.


Here’s how Roku users can toggle subtitles on and off:

  1. Press the asterisk (*) button on your Roku remote with the Disney+ app highlighted.
  2. The Options menu will appear on the left side of your screen.
  3. Select “Closed captioning” and use the directional pad to alternate between On/Off/Always On/On Replay options.


To turn on subtitles on the Disney+ App in your Android device, follow these simple steps:

  1. Open your Disney+ app.
  2. Select the movie you want to watch, and play it.
  3. Tap the subtitle button (rectangular icon) at the top right of your screen.
  4. Then, select the language that you want your subtitles to be in.
  5. Your subtitles will then start to appear in your screen.

If you want to turn the subtitles off, you can tap the subtitle button again, and select Off.

LG Smart TVs

LG Smart TV users should follow these steps:

  1. Grab your remote and press the Home button.
  2. Click on the cog icon in the top-right corner.
  3. You’re in “Settings,” now choose “Accessibility” and then “Subtitle.”
  4. Highlight the “Subtitles” section and select “On.”

PlayStation 4

Unfortunately, PlayStation 4 users have reported that there were a lot of issues with subtitles and captions, such as them being slow and delayed. Others complained about the lack of options for text size and background opacity, as well as the subtitles often floating on top of the screen.

Some even said that they couldn’t change the subtitles at all. Even after they did so on their PC, the changes wouldn’t appear in PS4.

One of the suggested fixes for subtitles/captions problems on PS4 looks like this:

  1. Launch the “Settings.”
  2. Navigate to the “Accessibility” section.
  3. Then, go to “Closed Captions.”
  4. Enable closed captions there.
  5. Disable the option that says “Show Closed Captions as Specified by Content.”

Let us know in the comments below if this fix worked for you and enabled you to customize your subtitles and captions.

Why Should You Be Using Subtitles

For a lot of people who stream content on a daily basis, having the option to turn on subtitles essential. Native speakers or not, a lot of people find that subtitles make them understand so much better.

Give them a try and odds are, once you start using them, you won’t go back. Here are some of the reasons why you won’t stop using subtitles even when watching content in English.

Noise Will Bother You, Less

By noise, we mean all the unnecessary sounds around, like the crunching sounds of your chips and popcorn. Not to mention the chewing sounds of the friend sitting next to you. You won’t have to “shush” them, and then get annoyed about the dialogue that you’ve missed.

You’ll Understand More

Yes, you speak English, but accents differ and some people talk too fast, while others are too quiet. You’re constantly straining your ears, trying to catch everything. Plus, there’s no way you picked up or understood every word.

Finally, you’ll get the lyrics of every song on the screen so that you can sing along. Just think about “I Can Show You the World” from Aladdin.

Learning Languages

Not only watching a foreign film will get you introduced to a new language and maybe inspire you to learn more of it, but you can also do it the other way around. For example, play an episode of The Mandalorian and turn on foreign language subtitles to learn the language faster and challenge yourself.

How can I turn off the subtitles?

For each device listed above, follow the same steps as above but select the option to turn your subtitles off.

What devices support Disney + Subtitles?

A lot of people have expressed concerns that they were unable to access the subtitles on their specific devices. Officially, these subtitles are available on the following devices: Web Browsers, iOS, Android, Xbox One, PS4, LG TVs, Samsung Tizen Smart TVs, and various other smart TV models.

If you’re unable to activate the subtitles on one of the above-listed devices, it is likely there’s another issue.

I can’t get subtitles to turn off, what can I do?

The first step is to turn off the subtitles using the same platform you used to turn them on (for example, Xbox will need to be turned off from the Xbox). Unfortunately, there isn’t a master key to turn off Disney+ subtitles, so you’ll need to turn them on and off using each device.

If you’re using a Roku or similar device and the subtitles won’t turn off despite your attempts to do so, it’s probably time to update the app. An outdated app will not function properly so this should be your next step to solve the problem.

If you continue to experience issues beyond that, contact Disney +’s Support Team.

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22 thoughts on “How to Turn Subtitles On or Off on Disney Plus”

Chandler says:
Log into the website from your computer, and pick a show and in the upper right corner click that tab and you will be able to remove subtitles
Kellie Ellsworth says:
This did not work, I turned the subtitles off on my computer (for the specific movie my kids are trying to watch) and then went out and back into the movie on my PS4 and the subtitles are still there. They show up on everything we try to watch as of yesterday, no clue how this started, but need to figure out how to turn them off permanently.
Alicia says:
Subtitles is not an option on my PS4 and as someone who is hard of hearing it’s very upsetting. It really excludes me. I hope that some day it becomes available. The only options in the settings is account, hell, legal and log out. Extremely frustrating.
William Zsiga says:
Cannot set subtitles with a Disney plus on my Sony XBR smart android remote? Help
Arene says:
I have a smart TV and can’t get subtitles off on Disney +. On my TV close caption is set to off.
Mattwo says:
What about PC?
redneek24 says:
There is no way to turn off.
Ed Middlebrook says:
Dec 4, 2019: your solution for LG TVs did not work on my LGOLED65PUA.
David A. Fink says:
With Disney + on FireStick the menu does not appear.
Doug Sprouse says:
Same here dammit !
Doug Sprouse says:
Found the mysterious, hidden, keyboard icon. Press up on your fire stick remote wheel. In the upper right corner is a feint keyboard icon. Now press the remote wheel to the right and, presto, the keyboard lights up so you can see it. Click on it and away you go! I’m 72 and it was a 3 week ordeal getting to the bottom of this as I am hearing impaired. Happy now.
Carolene says:
THANK YOU SO MUCH. I have been dealing with Chinese subtitles on Disney for too long.
Nothing I tried worked…until your help.
We 72 year olds need each other, I guess.
Thanks again
Jody says:
We couldn’t get the subtitles off that appeared only on certain shows. We have a roku remote and this fix worked for us!
Dennis says:
For Samsung Smart TV, while the show is playing, hit the up arrow on the remote, and then hit it again to go to the top right corner of the screen where there’s a small box. The SELECT button will bring up the audio/subtitle menu. Choose the options you want, then return.
Jason says:
Thank you!!!!!!!
Summer says:
Legend! Thank you!
Jessica says:
THANKS YOU!!!! My husband has been going crazy trying to figure this out.
Mike says:
Thank you Dennis!!!! That worked!
Daniel Dykes says:
On a TCL Roku tv hit the home button, go to the Disney+ app, hit the * button and select update app. Even if it says your app is up to date it should be fixed.
John Kyle says:
Thank you so much! After I followed your instructions and started the movie that previously had them, they were gone! I really appreciate the help!
Bekah says:
I’m just annoyed that I have to turn them on every. darn. time. Which, okay, that’s not the end of the world for movies. But for every episode of Clone Wars, even when I’m watching them back to back? Maybe make the default something you can set per profile, and then you can just change away from your preferred default individually. That’d be my vote.
Stacy Overby says:
Fix didn’t work on lg smart TV. Please help how do I turn off closed captioning? It’s not on everything just some shows
JamesW says:
For LG ‘Magic’ remote (why did I buy something that requires magic to operate?): click square in upper R corner (roll wheel if needed), click ‘subtitles’, click languages, roll wheel to turn on highlight, then (magic!) use left or right arrows on wheel pad to move highlight to desired option, click scroll button to select.
Saralyn says:
No fix for Samsung Smart TV?
Alex says:
I recently d/l the disney plus app on my roku device however I can’t get subtitles, the icon that some said appears in the upper right corner to enable them, doesn’t on my device, anyone else has the same issue? Anyone knows how to allow subtitles on the Disney app for Roku? I see an option if the app is d/l on tablets and phones but not on my TV.
Chris M. says:
What about Samsung TVs? Samsung is not on the list. From what I have read, It seems like one needs to go through the tv itself to turn off closed captioning on Disney+ rather than the app itself. Maybe that will help me.
Unknown says:
For roku tv if you press asterix you have to scroll up till you see closed captioning then press side buttons to put it “on always then captioning track to change languages
Simon Ross says:
On Roku, whilst watching the program, hit pause then hit Asterix. This will then give you the opportunity to turn the subtitles off.
Jennifer says:
Hit the home button then the up arrow above it and then the home button again to get the subtitles option screen.
Vic says:
So, I turned off the subtitles on my roku tv, I logged out because that was the last button I hadn’t pressed looking for a way to turn them off, but when I logged back in, the subtitles were off. I dont know if it was a fluke on my part, but maybe it will work again for someone else.
Amber says:
LG Smart TV fix does not work.
Melissa S says:
Roku fix did not work for me either. My closed captioning is off on my Roku but the subtitles still appear within the app
Ashley Perry says:
Same with our Roku. It’s off on the roku but Disney plus still shows it in the shows we watch. It’s annoying
J says:
For Lg smart TV pause video, then arrow down, then arrow up to icon in top right corner. Subtitles option is there.
Ariel Hill says:
I cant even apply subtitles on it.
Steve says:
No the fix on playstation 4 for subtitles don’t work
Chris says:
Your Ruko fix does not work.

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Nov 17, 2020

1964 Articles Published