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How to Fix Roku Error Code 006

How to Fix Roku Error Code 006

For the most part, the Roku offers an uninterrupted user experience, but the system is not error-free. One of the things that can give users heartburn is the code 006 error . Your streaming gadget is stuck with the code on the screen that you can’t do anything about it.

Truth be told, this isn’t the case and you should be able to get the Roku working again in no time. To hint at a possible solution, a restart could help. But first things first, it pays to know more about the 006 error itself.

When Does the Error Code 006 Appear?

The error code 006 appears when the system files get misconfigured. If you’re not tech-savvy, this might be a bit confusing, but there is a simple explanation.

After some time, Roku’s system may get overloaded with data and trigger the error. The same thing happens if some of the system files are broken or missing. For example, this may occur if you install then uninstall a lot of third-party streaming services, channels, or apps.

In addition, the error code 006 may appear if the system fails to verify your Roku during an update. However, error codes 001, 002, 003, and 005 are more common during updates.

try updating again

Whatever the reason, the methods to fix the error code 006 are pretty much the same.

Fixing the Error Code 006

There are two ways to get to the bottom of this issue – inspect your network connection and restart the Roku. This is what you need to do.

Network Connection

The error pops up when there’s something wrong with the IP communication and the system times out. This may occur on your end when the network connection or Wi-Fi gets interrupted, for example.

On the other hand, third-party servers might get congested because of excessive traffic and your device will be left up in the air. Either way, the first thing to do is to check your internet speed and latency. Grab your computer or smartphone and run a speed test to rule out the issue on your side.

Ideally, your download speed should be 20Mbps or higher, but certain streams may work on lower speeds than that. If there’s something wrong with the connection restart your router and reconnect. You can unplug it from the wall and plug it back in or use the On/Off button.

Roku Restart

The error code 006 may prevent you from navigating the menus and you’ll need to use a remote trick to initiate the restart. Here’s the sequence you need to press on your remote:

Home button x 5 > Up button x 1 > Rewind button x 2 > Fast Forward button x 2


The restart might not immediately start, especially when you’re dealing with errors. You need to wait for a few seconds before the system recognizes the request. If it doesn’t work right away, feel free to try it again after a minute or so.

System Restart

If you can navigate the menus, it might be better to utilize the built-in Restart option. Go to Roku Home screen, select System, then go down and choose System Restart. Move right and choose Restart to initiate the process.

Things to Consider

Roku restart doesn’t affect your user profile, downloaded content and apps, and it doesn’t remove any saved data or information. What it does is clear accumulated junk files and repair minor glitches that might cause the device to time out.

It takes some time for the system to boot back up and, again, you might need to wait for a few minutes. This also depends on the Roku model you own and the number of apps and services you have installed.

Spyware and Malware Removal Apps

Roku malware and spyware might misconfigure the system, corrupt files, and cause the error code 006. There are a few third-party Roku apps that promise to remove the spyware, but we’d advise against using them.

More often than not, these apps may slow the system down, run in the background without your knowledge, and drain the Roku’s hardware resources. To get rid of the spyware and malware, you might need to do a hard reset. But if you know about a utility app that works great on Roku, don’t hesitate to share in the comments section below.

How to Do Hard Reset on Roku

Okay, doing a hard reset might be overkill just to repair the error code 006. But if all else fails, you’ll need to resort to this method. After the reset, all personal information gets erased, the dongle is disconnected from the Roku account, and you’ll need to set up the device again.

To initiate the hard reset, access Roku’s settings from the home screen and choose System. The move to Advanced System Settings and click Factory Reset. You’ll need to enter a special code to confirm and you’re good to go.

roku streaming stick

Agent 006

When all is said and done, getting an error code on your streaming device can be frustrating. But the codes are there to identify a potential culprit and help you fix the Roku. To recap, the error code 006 is usually fixed with a network connection restart or device restart.

Have you ever gotten any other error codes on your Roku? How did you repair them? Share your experience with the TechJunkie community in the comments section below.

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2 thoughts on “How to Fix Roku Error Code 006”

Toni says:
If you cannot find our IP, then you choose not to, as we have been using this system and channel previously. We got Roku to make our entertainment experience better and are not interested in unwarranted problems. We are not the only ones getting this error message from you.
Bought a new Roku SE, cant get the updates to load and it gives error code 006.
Needless to say, I cant access ROKU TO CORRECT THIS.

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Nov 18, 2019

1964 Articles Published