How To Cancel eHarmony the Easy Way

Posted by Jamie on September 2, 2016

Online dating is huge, millions of Americans use various dating sites daily with some even finding someone long term. However, one of the most complained about features of online dating is the difficulty of closing an account and stopping a subscription. So if you’re looking to quit online dating, here’s our guide to canceling eHarmony the easy way.

With the majority of millennials moving almost entirely online, the evolution of dating websites is still lagging behind many more progressive platforms. Difficulties canceling a subscription or deleting an account are many, with poor feedback across most review sites are now the norm. It seems all the power is with the company. They make the rules and they can hurt your credit score if you don’t pay. But it doesn’t have to be that way.

Taming subscription-based online dating websites

There are a couple of very simple ways to take control of your online dating. It won’t help you if you’re trying to cancel your account right now but it will help you before you open your next one. Before signing up to a subscription website of any kind, follow these tips:

  • Use a gift card to pay your subscription. Many websites, including dating sites will accept them as a payment method.
  • Get a pre-paid credit card and use that. Load the card with the subscription fee for the period and leave it at that.
  • Set a reminder on your phone, computer and anywhere you spend a lot of time for 28 days before the renewal of said subscription. Set it for 14 days for eHarmony as that is their current renewal period. Then cancel it right there and then. Don’t delay. Don’t put it off. Do it. Now.
  • Alternatively, pay the subscription for the period you want, allow the process to complete and then cancel your eHarmony account. You will still remain a full member until it runs out but it won’t auto-renew.

Anyway, back to the question at hand, how to cancel eHarmony the easy way.

How to cancel eHarmony the easy way-2

Cancel your eHarmony subscription

Compared to many other dating websites, eHarmony makes it easy to cancel your account. However, timing is everything as if you miss the deadline you’re in for another subscription period.

  1. Log into your eHarmony account.
  2. Select My Settings and Account Settings.
  3. Select ‘Cancel My Subscription’ at the bottom of the page and follow the process carefully.

This will cancel your auto-renewal. You will still be able to access all elements of the site until your existing period ends.

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Closing your eHarmony account

Once your subscription runs out you will be able to close your eHarmony account and have the data deleted.

  1. Log into your eHarmony account.
  2. Select My Settings and Account Settings.
  3. Select ‘Close Account’ and follow the process carefully.
  4. Send an email to [email protected] requesting deletion of your data.

It is annoying that you have to request to have your data deleted but that’s the way the industry works right now. It will take around 10 working days for your data to be completely deleted. Then you should be completely off-grid as far as eHarmony goes.

2 thoughts on “How To Cancel eHarmony the Easy Way”

elanne dimatteo says:
My eharmony login was rejected, so I requested a new password 5 months ago. I NEVER received a new password. I’ve had no access to my account since. I want to cancel, but suspect that only a letter to their customers service will work. I live abroad & don’t want to pay for Return Receipt Requested.
I have a customer service address from 6 years ago and I am not sure it is still valid.
Tina says:
Hi I have same problem over and over I ask for a new password and they never send the link I cant get on to it .. frustrating I want to cancel . Eharmony come on I met a great guy and I want out . Send a password when people request it..
I will report you soonl
Rose says:
I cancelled my eHarmony subscription 3 days before my 3-month paid subscription ends, but they have me on auto-renew for 1 month! When I tried to Close Account (to rid of that auto-renew), the message reads, “Not Just Yet Looks like your account is paid through April 1, 2017 – so, we cannot close your account since you’ve already paid but we can turn off your matching.” How do I ensure I won’t be charged for another month?

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