How To Fix Black Screen Issue On Galaxy Note 8
A black screen is a common problem Samsung Galaxy Note 8 owner face after the Note 8 has been turned on. This Problem is worst once it happens because you cannot use your screen to do anything, the button won’t work, and nothing happens when you tap the screen no matter what the owner would do, the Note 8 stays dead.
If you experience this problem, there are several different ways you can solve Galaxy Note 8 black screen issue. Below are instructions on how to fix the black screen problem on the Samsung Galaxy Note 8.
Boot the Note 8 to Recovery Mode and Wipe Cache Partition
You can get the Samsung Galaxy Note 8 into Recovery Mode by booting the smartphone using the following procedure:
- Press and hold the Note 8 Volume UP and Home keys, then press and hold the Power key at the same time.
- The Smartphone will vibrate, and the Samsung logo will show on the screen, let go the Power key but hold the Volume Up and Home keys until Android System Recovery screen appears.
- Wipe cache partition using the Volume Up keys and press the Power key to select it.
- The Samsung Galaxy Note 8 will automatically restart after the wipe cache partition.
You can read this guide for more information on how to clear cache on the Samsung Galaxy Note 8.
Factory Reset Samsung Galaxy Note 8
You could try to factory reset the Samsung Galaxy Note 8 if the method we explained above didn’t help you solve the black screen problem. Here is an essential guide on how to factory reset the Samsung Galaxy Note 8. It is crucial you back up all files and information to prevent any data from being lost before you go to factory reset a Galaxy Note 8.
Get Technical Support
We recommend you take the Samsung Galaxy Note 8 back to the shop or store where it can be physically checked for any damage issue if none of the methods solve the problem. A replacement device may be provided for you or repaired if proven defective by a technician.