How To Fix Samsung Galaxy S6 Not Charging Grey Battery Problem
Most of the Samsung Galaxy S6 smartphones are problem free, but some have reported have the Samsung Galaxy S6 and Galaxy S6 Edge not charging correctly. With this issue, many want to know how to fix Samsung Galaxy S6 not charging- grey battery issue. Some users have reported that the phone is vibrating while showing this grey battery symbol. One user reported that he started to face Samsung Galaxy S6 not charging- grey battery problem after his phone dropped from his hand.
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Reasons of Samsung Galaxy S6 not charging- grey battery problem
The main reason why Samsung Galaxy S6 not charging- grey battery problem is because of a damaged charging port or cable. Another reason could be because there could be debris or dust in the charging port and doesn’t allow for a proper connection.
If the Galaxy S6 falls and you start to face Samsung Galaxy S6 not charging- grey battery problem, then there could something blocking the connection to the Galaxy S6 and Galaxy S6 Edge. It could be debris, dirt or lint that stops the connection. A good way to fix this issue is by placing a small needle or paper click and move it around in the USB charging port to get everything out. The majority of the time, this is the main issue when the Samsung Galaxy S6 is not charging properly. But it’s important to note that when cleaning the USB port, be careful not to damage anything and clean it out gently.
The first thing to check when the Samsung Galaxy S6 not charging properly and a grey battery is showing is to check and make sure the charging cable is working correctly. It could be that the charger cable has been damaged and needs to be replaced. To fix the grey battery problem on Galaxy S6 think about getting a new Galaxy cable charger here.
Remove Galaxy S6 Battery
Some users reported that they have found solution of the Samsung Galaxy S6 not charging- grey battery problem by taking out the battery from the phone. This method is much harder compared to previous Galaxy models. It’s suggested to read this article to learn how to remove the battery on the Galaxy S6, here.
Complete a Low Battery Dump
Another way of fixing this problem is to Clean System dump
- Turn on the Galaxy S6
- Go to Dialer
- Type in *#9900#
- Scroll down and select “Low Battery Dump”
- Select on Turn On
- Complete a Wipe Cache Partition