Owners of the Moto Z2 Play and Moto Z2 Force might be interested in knowing how they can solve the problem of their device always freezing which will eventually lead to crashing. There are several causes of this issue on Moto Z2 Play and Moto Z2 Force. It’s important to let you know that it is very crucial that you update your software to the latest version available before you carry out any of the solutions that will be explained below. If the hanging continues to occur on your Moto Z2 Play and Moto Z2 Force, then you can follow the tips below to solve the Moto Z2 Play and Moto Z2 Force hanging and crashing.
Delete Defective Apps to Fix Crashing Problem
One of the common causes of Moto Z2 Play and Moto Z2 Force crashing is because of third party apps that have become faulty. I will advise that you always make sure you go back and read the users review of faulty apps to be sure you are not the only one experiencing the issue. Since the issue of third party apps does not concern Motorola, you will have to wait for the developer of the faulty app to work on the app. It’s best to delete the app from your Moto Z2 Play and Moto Z2 Force.
It’s Due to a Lack of Memory
Another cause of apps crashing in your Moto Z2 Play and Moto Z2 Force is lack of enough memory space. If an app is not getting the desired memory space, it can cause it to be misbehaving. I will advise that you uninstall apps that you rarely use so as to free up more internal memory to run the apps that are important to you. In addition, you can also delete media files that you do not need anymore.
Factory Resetting Your Motorola Moto Z2 Play and Moto Z2 Force
If the problem persists after trying the methods explained, I will recommend that you carry out a factory reset of your device. It’s important to remind you that you should make sure that you backup all your files, data, Google settings and preferences before you start this process. Make use of this detailed guide if you will like t o know how to factory reset the Motorola Moto Z2 Play and Moto Z2 Force.
There are times when the Moto Z2 Play and Moto Z2 Force will be crashing because you haven’t restarted it in awhile. Using your Moto Z2 Play and Moto Z2 Force for 4-5 days without restarting it can make the apps to start becoming unresponsive due to memory glitch. You can easily solve this issue by just switching it off and then switching it on again. If that doesn’t solve the issue, then you can make use of the step below.
- Power on your Moto Z2 Play and Moto Z2 Force
- Go to Home screen and locate Apps
- Tap on Manage applications by using your finger to swipe in any direction
- Click on Clear Data and Clear Cache