Samsung Galaxy S9 And Galaxy S9 Plus Screen Blackout

If you ever think that only humans experience blackouts whenever they’re tried, then you’re certainly wrong! Everything in this world, including your Samsung Galaxy S9 and Galaxy S9 experience this phenomenon. Here’s how to fix it!

Blackouts are common and it signifies one thing, there’s something wrong with one’s system. If your neighborhood experienced an electricity blackout, it means that there’s a problem with the electrical system on your block. Now if a person experienced a blackout and fainted, it means that there’s a problem with his/her health that resulted in it. Now if your newly purchased Samsung Galaxy S9 or Galaxy S9 Plus is the one that experienced a blackout, it only means that there’s a problem with your unit.

A lot of users have speculated that this issue is somehow common to their newly acquired Samsung Galaxy S9 or Galaxy S9 Plus. Most of the time, this is an occasional issue. The main problem is that once the display goes totally blackout, then the possibility of waking up the unit is nearly impossible. The great thing is that we have a few tricks up on our sleeves to help you fix these issue on your smartphone.

How to Wipe Cache Partition on Galaxy S9

The first thing you can do is invoking the Recovery mode of your Samsung Galaxy S9 Plus or Galaxy S9 Plus then wipe out the cache partition. Most of the time, a cluttered cache partition results to different issues on our smartphone, just like this problem for example. To perform it, simply do the following steps:

1. Access the Recovery mode on your Samsung Galaxy S9 or Galaxy S9 Plus
2. Once your smartphone vibrates, remove the hold from the Power button, then wait for a while until the appearance of the phone’s recovery screen
3. Using the Volume down button, choose the wipe cache partition option
4. Verify with the Power button
5. Wait for phone to reboot after it wipes the cache partition

If you’re looking for a detailed explanation as to how to perform this feat, go to this link: How To Clear Cache On Galaxy S9 And Galaxy S9 Plus

Do a Factory Reset

Given that you already performed the step above and still the display is still in the blackout status, the next thing you can do is to perform a hard factory reset on your Samsung Galaxy S9 or Galaxy S9 Plus. We advise that before performing the hard factory reset on your smartphone, please back up all the data and files on your phone, including all the applications you’ve downloaded.

You should now worry about the default Samsung application for it will still be there after you performed the hard factory reset. To know further about the whole process, go to this link: How To Factory Reset Samsung Galaxy S9 And Galaxy S9 Plus

Contact Samsung’s Technical Support

If you have done all the steps above and still it nothing seems to work, then your last resort is to take back your Galaxy S9 or Galaxy S9 Plus from the store you bought it from and have a replacement unit for it. You’re lucky if your unit is still under warranty for they can provide a replacement unit for that faulty one.

However, if it’s no longer under warranty, the last thing you can do is contact Samsung’s technical support or a trusted technician to help you check the issues as to why the blackout occurred and repair it in no time.