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How To Turn Closed Captioning On or Off on Amazon Prime Video

Posted by Arch on June 3, 2019
How to Turn On or Off Closed Captioning on Amazon Prime Video

Amazon Prime Video is among the most popular streaming services. As such, it offers a bunch of different features and settings that allow you to customize your viewer experience.

Among many other things, you can easily turn on and off closed captioning (CC) to get subtitles for your favorite movie or series. In addition, Amazon Prime Video gives you the option to change the subtitle style and font size. However, these settings might be a bit different based on your TV set or other devices you use for Prime videos. Let’s take a closer look.

CC – How to Turn It on and off

Search by Subtitles

TV shows and movies that have subtitles sport a CC icon in the video description/details. To preview only the movies and TV shows with subtitles, launch Prime Video, navigate to the search box, and click the magnifying lens icon.

Scroll down the search results view to locate the Subtitles filter, it’s located in the panel on the left. Once inside the Subtitles menu, choose your preferred language and you’ll be given a list of all videos with subtitles.

Note: Most videos come with English subtitles but there are options for other languages as well.

Enable/Disable Subtitles

After you choose the video and subtitles, enabling CC is a walk in the park. Play a TV show or a movie and choose CC/Subtitles from the playback controls. The option appears on the far right at the bottom of the screen.

If you want to disable subtitles, navigate back to CC and deselect the option.

Customize CC

Amazon Prime Video allows you to adjust the subtitles in many different ways. As said, you can change the size, style, font color, etc. However, have in mind that some of the settings can be device-specific. This means the subtitle management is done somewhat differently on Apple TV, for example.

To change the subtitles’ appearance, you should log into your Amazon account on your computer and choose Subtitles under Account & Settings. The Subtitles window gives you one default preset and three customizable ones.

how to turn off closed captioning on amazon prime video

Select the customizable preset you like and click on the Edit button. The following menu allows you to tweak three subtitle features – text, background, and window.

For text, you can change the size, color, edge, opacity, and font. Window and background options include opacity and color only. Once you are happy with the way a subtitle preset looks, click on the Save button and the changes will apply to all devices connected to your Amazon Prime Video.

turn on or off closed captioning on amazon prime video

Smart TV Settings

Setting up CC on your Amazon account is pretty straightforward, but it might not work for some users. If you experience such a problem, the smart TV settings are your first line of defense.

Most major brands like Sony, LG, and Panasonic offer quick CC access via remote. So, find the CC button on the remote and press it to get the subtitles on the screen. In case this doesn’t work you’ll need to access the smart TV settings.

The verbiage might be different but you should find the subtitles in Video Playback or maybe Display menus. If you need help with navigation, you can always find a quick guide at the manufacturer’s website.

Apple TV

Select the huge gear icon on your Apple TV to access the Settings and enter the General menu on top of the screen. Choose Accessibility under General and then Subtitles and Captioning.

Click on Style to choose one of the subtitles presets. Of course, you can edit them to fit your preferences. Much like the native Amazon Prime Videos settings, you can increase text size, change the outline, and edit the background.

A Few Notes

If you need to make the subtitles bigger, the Large Text preset on Apple TV should work just fine. In fact, the font in the preset is much larger than the default one on Amazon Prime Video. When you get inside the Subtitles and Captioning menu, make sure the CC is turned on.

Troubleshooting Tips

If you have any problems with the subtitles, the first thing to do is to check the device compatibility. Luckily, most iOS, Android, and Windows devices support subtitles, and the same goes for gaming consoles.

Next, you should check if the video you are playing actually has subtitles available. If everything checks out but there are still no subtitles, restart your device, play the video again and try to turn the subtitles on again.

Weekend Binging on Amazon Prime Video

You should have the CC ready to go on Amazon Prime Video at no time. And if you have special preferences it pays to spend some time and tweak the preset to your liking. This way you don’t need to go back to the settings every time you use subtitles. The best thing about it, the changes sync across all the devices connected to your Prime Video.

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