Even though most users are satisfied with eHarmony, there is one thing a lot of people keep mentioning. You guessed it; their customer support is not the best. First of all, have you tried finding their customer support number?
It is harder to dig up than the president’s number. Luckily for you, we dug up all their customer support numbers and links to their web pages. Read on to find out everything about it, and learn how to get in touch with eHarmony customer support in the quickest possible manner.
Not to keep you waiting, here is the information you came for, the eHarmony customer support numbers. You can use any of the listed numbers, though the first one is your best choice:
- 844 527-7421
- 844 544-3173
- 844 544-3175
- 844 544-3181
Note that all your calls will be picked up by an actual eHarmony representative, not by a machine. They don’t have a call back feature. When you first make the call, tap two on your phone and wait for an operator to pick up.
You should always try with the first number on our list, but you can try the other ones if they don’t pick up there, or the wait is too long. Now that we got that sorted out, more general advice will follow.
eHarmony Customer Support
eHarmony is a great dating site, but it is not perfect. While its matchmaking algorithm is undeniably superb, its customer support is lacking.
Calling customer support is always a tedious task, no matter the company you’re calling. Every customer support will put you on hold until they get an available operator who can pick up your call.
That brings us to a critical piece of information you should know. The waiting time for eHarmony can last up to 20 minutes, while the average is around 15 minutes. If you are lucky, you won’t have to wait more than a couple of minutes.
However, you should employ the following strategy if you want to wait as little as possible: call them in the morning. The working hours of eHarmony customer support are from 8:30 AM to 5:00 PM PST, Monday through Saturday.
The best time to call them is between 8 and 9 AM. That’s right, you can start calling them before they start their shift, so you’ll be the first in line when they start taking calls.
Calling eHarmony customer support is your best bet for getting a timely answer to any of your questions. However, if you prefer, you may also use their customer support website. Here is a direct link you should follow if you don’t like talking on the phone.
When you get on the site, you should click on Contact Customer Care at the center of the screen. This link will take you to the eHarmony login page, where you need to enter your credentials. After that, you can freely contact their customer support online.
You can also use the eHarmony Help Center. This page has all the useful links with info related to tech support, FAQ, pricing, etc. You can use this link as a starting point, and if you don’t find your answer, then contact the customer support.
Online customer support typically replies within a day or so. We can’t confirm that, but in general, it’s better to call the numbers we provided above if you need a quick answer. Finally, you can contact their support via email, which is [email protected].
Feel Free to Call
Calling customer support can be a little stressful, and we’ve all been there. Still, this method is usually the best one if you need immediate help. eHarmony is an excellent dating service, but they do need to improve their customer service.
Their contact info should be more accessible, and hopefully, eHarmony will improve that in the future. Feel free to share your experiences with us in the comments section.