It has been reported by users of the Huawei P10 that the smartphone has issues with the volume and sound. You will notice the volume problems when you receive calls, and this makes it very difficult to hear the person you are communicating with. Considering most people who buy a smartphone are comfortable in the knowledge that it will still function as a telephone, it’s more than a little disappointing when that isn’t the case.
In the guide below, you will find a few suggestions for how to troubleshoot the issues with volume on your Huawei P10 smartphone. However, you may have to contact the retailer if the suggestions provided fail to fix the problem. Read the guide further to learn how you can solve volume problems on your Huawei P10.
Fixing the audio on your Huawei P10:
- Power off the Huawei P10 and the remove the SIM card from the slot. Leave it out for a few seconds. Reinsert the card and power on your smartphone.
- Clean the microphone so get rid of any dirt that or debris that could be blocking the microphone. Try to avoid using a pin or a q-tip if you don’t want to damage anything.
- You should also note that the volume issues also arise with the Bluetooth turned on. Disconnect any Bluetooth devices synced to the phone and see if the volume issue improves.
- If the volume issue is new, it might be because of an app or an update. You can try wiping the cache by following the link on how to wipe the Huawei P10 cache .
That’s about as far as you can go in troubleshooting the issue on your own. If it persists, it’s probably time to bring in the experts.