When it comes to using the Samsung Galaxy Note 4, this smartphone has many different features, options and advanced controls.
A common problem with the Samsung Note 4 is that some have reported that the Note 4 back button is not working. These buttons on the Note 4 are touch buttons that light up with each tap. These keys lit up when the Samsung Note 4 is turned on, showing the smartphone is on and functioning. Thus many believe that if the lights are not turned on the Note 4 back button that it’s not working. If you have touch keys by the Home button or the return key doesn’t turn on and not working, below we’ll explain how you can fix this problem.
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For the majority of people that own a Samsung Note 4, the Touch Key is not broken and is actually working. The reason that these buttons are not working, is because there just disabled and turned OFF. Samsung has a default settings that has these keys turned OFF because the Note 4 is in energy saving mode. Follow these step-by-step instructions on how to turn on the Touch Key lights on the Samsung Note 4.
How to fix Touch Key light not working on Samsung Note 4:
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- Turn on the Note 4
- Open the Menu page
- Go to Settings
- Select on “Quick Settings”
- Select on “Power Saving”
- Go to “Power Saving Mode”
- Then go to “Restrict Performance”
- Uncheck the box next to “Turn off touch key light”
Now the lighting of the two touch keys on the Samsung Note 4 will be turned back on.