For those that own a Samsung Galaxy S6, you may want to know how to fix when the Galaxy S6 gets disconnected from cell network. This results in calls dropping on the Samsung Galaxy S6. Below we’ll explain how to fix the Samsung Galaxy S6 disconnected from cell network so you can start receiving and making calls again.
The dropped calls on the Galaxy S6 are common, but there are some solutions that can help fix the disconnection from cell network. Even though Samsung has not released a software update to fix this problem, a quick fix can be done by turning off LTE on the Galaxy S6 and switching network mode to 3G (WCDMA/GSM).
How to fix Samsung Galaxy S6 disconnected from Cell Network:
- Turn on your Samsung Galaxy S6.
- Go to Settings.
- Tap on Mobile Networks.
- Select Network Mode.
- Then tap on the WCDMA/GSM (auto connect) option.
After you’ve followed the steps above to solve the Samsung Galaxy S6 disconnected from cell network is to test the smartphone over several days to see if the Galaxy S6 is having dropped calls. Another solution to fix the Samsung Galaxy S6 dropped calls is to make sure the Galaxy S6 is up-to-date:
Go to Settings > About Device > Software Update and make sure your Samsung is up-to-date
If the methods above don’t help fix the dropped calls and disconnection from cell network on the Samsung Galaxy, the next best option is to send the Galaxy S6 for repair under your Manufacturer’s warranty as it is likely to be a device defect.